Computer support specialists
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Computer User Support Specialists
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Overview
Computer support specialists provide help and advice to computer users and organizations. These specialists either support computer networks or they provide technical assistance directly to computer users.
Predicted employment growth
Over the next decade, jobs for computer user support specialists are expected to grow by 11%, and should have about 55,700 job openings a year.
Workforce size
Computer user support specialists, with 636,600 workers, form a larger workforce than 94% of careers.
Education
Only 45% of computer support specialists have a bachelor's degree or higher.
Education attained by computer support specialists
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Context: workers with bachelor's degrees
More computer support specialists have bachelor's degrees than 67% of other careeers.
Salaries
The median (middle) salary for computer user support specialists is higher than 54% of all other jobs' middle salaries. The graph shows inflation-adjusted salaries for most computer user support specialists.
This job's median $51KAll jobs' median $39K$51K$38K20142015201620172018$0$20K$40K$60K$80K$100K
Context: Median Salary
Gender
Women account for 25% of computer support specialists -- that's a smaller percentage than 59% of other jobs.
Gender of computer support specialists
Men
Women
Context: Salary inequity
For each career, we compared the median (middle) men's salary to the median women's salary. For computer support specialists, the median men's salary was 9% more the median woman's salary.
Race/Origin
About 25% of computer support specialists are minority, and 15% are foreign-born.
Race/origin of computer support specialists
White
Black
Pacific Islander
Hispanic
Asian
American Indian
Multiracial
Other
Context: Foreign-born workers (15%)
Where are the most jobs?
We ranked the number of jobs in Computer User Support Specialists per thousand workers in each state, DC, and Puerto Rico. The darker the blue, the higher the job density.
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
Job benefits
Employer or union-sponsored pension plans are offered to 58% of computer support specialists, and 75% have company-sponsored health insurance (14% have dependents enrolled in their employer's health plan).
Employer-provided health coverage for computer support specialists
100% premiums covered
Partial premiums covered
Plan with no cost sharing
No health insurance
Top college degrees
Here are the top college degrees held by the 49% of people in this job who have at least a bachelor's degree. Some of degrees may link to multiple programs due to the way Census classifies college majors. Click on a program to learn more about career opportunities for people who major in that field.
The downside
Some jobs are more stressful than others, and some are just plain dangerous. The following list gives the percentages of computer user support specialists who report hazardous or difficult situations typically occurring at least once a week.
  • Consequence of Error (48%)
  • Time Pressure (47%)
  • Responsible for Others' Health and Safety (31%)
SOURCES:24.0 O*NET
Salary and diversity
Salary overview
What do computer support specialists earn?

In this section, we want to give you a clear idea of what you can expect to earn in this career. We use two sources of data here: the Bureau of Labor Statistics (BLS), which asks employers to classify their workforce and to report salaries using the SOC-specialty level of reporting, and the American Community Survey (ACS), which asks people to classify their jobs using the broad classifications that ididio uses for career profiles, and to self-report their salaries. For some jobs, the differences in survey approaches between BLS and ACS can paint a very different end-picture. In particular, the ACS data is reported for the larger career group computer support specialists, which combines the data for 2 careers, including computer user support specialists. Whenever possible, we provide data from both sources.

The BLS-compiled salary data is reported by companies for their employees. This data is classified by SOC specialty, and excludes self-employed workers. We first show the distribution of salaries for computer user support specialists, and then we show how the middle (median) salary for computer user support specialists compares to the BLS-computed median salaries of other careers.
Distribution: Salaries for computer user support specialists (BLS Salary Data)
$51K$0$20K$40K$60K$80K$100K$120K
Context: Median salaries across careers (BLS Salary Data)
$51K$0$20K$40K$60K$80K$100K$120K
We compiled household data from the ACS to determine the salaries that people working at least 35 hours a week report themselves to earn. Unlike the BLS estimates, this data includes self-employed wages. Additionally, we only have ACS survey data for the larger career category and not for the specialty level. We first show the full salary distribution for all computer support specialists, and then we show how the median (middle) salary for computer support specialists compares to the median ACS-reported salary of other careers.
Distribution: Salaries for computer support specialists (ACS Salary Data)
$54K$0$20K$40K$60K$80K$100K$120K
Context: Median salaries across careers (ACS Salary Data)
$54K$0$20K$40K$60K$80K$100K$120K
Employers and salary
A look at employers and corresponding salaries
The donut shares the break-down of workers by employer type, and following we show the salary distributions for these workers based on those employer types. For some careers, the salaries can be vastly different between private, government, and self-employment. As with our salary overview, we view the both the BLS economists' salary profiles and the household-reported salaries from ACS to get a thorough understanding of where computer user support specialists work and for what salary. We have the great faith in the accuracy of economist-vetted BLS data; however, the BLS restrictions on which employers are surveyed skews the data a bit (read more in the sources), and the ACS responses provide different and useful categorizations of employers and salaries.
Employers of Computer support specialists (ACS)
Private for-profit (77.1%)
Private not-for-profit (6.3%)
Local government (4.7%)
State government (5.1%)
Federal government (4.2%)
Self-employed incorporated (1.3%)
Self-employed not incorporated (1.3%)
Working without pay (0.0%)
Distribution: Salaries of computer support specialists by type of employer (ACS data)
Following are the salary distributions by employer type calculated by aggregating individual household survey responses. These salaries were reported for the larger career group of computer support specialists, which combines the 2 specialties for this career.
$54K$54K$53K$70K$43K$52K$52K$72K$0$50,000$100,000$150,000Self-employed not incorporatedSelf-employed incorporatedFederal governmentState governmentLocal governmentPrivate not-for-profitPrivate for-profitAll
Distribution: Salaries of computer user support specialists by type of employer (BLS data)
Following are the salary distributions by employer type as reported by BLS based on large employer-focused surveys. We note that smaller employer categories are not included by BLS. Remember that the BLS salaries are for the specialty computer user support specialists, and may differ signficantly from the ACS salary estimates which combine several career specialties.
$51K$58K$48K$51K$51K$0$20,000$40,000$60,000$80,000$100,000Federal governmentState governmentLocal governmentPrivateAll
Age and career advancement
Salary growth for computer support specialists

The biggest take-away from the following two charts is the relationship between salary and experience that we can infer from age. Does this job seem to attract especially younger or older workers? Does it reward experience?

Take a minute a look at how much you might expect your salary to increase with each five years' experience, as well as how the numbers working in this career changes. We only provide this data when there are enough consistent ACS survey responses to allow a reasonable margin of error, so for some careers you will see gaps in our reporting of salary by age.

$50K$41K$56K$69K$29K$67K$70K$65K$61K$0$50K$100K$150KSalary distribution20-2425-2930-3435-3940-4445-4950-5455-5960-64
020K40K60K80K100KNumber employed20-2425-2930-3435-3940-4445-4950-5455-5960-64

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Gender and Equity
Computer support specialists and gender

With 25% women, this occupation has a lower percentage of women than 59% of careers.

Context: Women in the workforce
25%0%20%40%60%80%100%
Gender of Computer support specialists
Men (75%)
Women (25%)
Distribution: Salaries by gender

As we'll illustrate at the bottom of this section, the median salary for all full-time male workers in the US exceeds the full-time median salary for women by 20%. The situation is a little better for computer support specialists, with the median salary for men 9% higher than the median salary for women. This chart shows you the salary range for most workers by gender.

$51K$56K$0$20K$40K$60K$80K$100K$120KWomenMen
Context: Salary Inequity

Nationwide there are twenty careers for which men do not have a higher median (middle) salary than women. The chart below shows the salary inequity, the percentage by which the median men's salary is higher than the median women's salary, for most jobs. Computer support specialists have one of the smaller percentage increases for men's salary, with the increase the men's median salary over the women's median salary in this job lower than that for 75% of other jobs.

9%0%20%40%60%80%100%

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Race/Origin
Race and origin of computer support specialists

The representation of minority and foreign-born workers is quite different between careers, and the relative pay of those workers also varies significantly between careers. There is a higher percentage of minority computer support specialists than for 74% of other careers. The percentage of foreign-born workers in this career is near the middle of all careers.

Race/origin of computer support specialists
White (73% )
Black (11% )
Asian (10% )
Multiracial (3% )
Other (2% )
Hispanic (1% )
American Indian (0% )
Pacific Islander (0% )
Context: Representation of minorities in the workforce
25%0%20%40%60%80%100%
Context: Representation of foreign-born workers
15%0%20%40%60%80%100%
Distribution: Salaries for computer support specialists by race/origin

For some careers, there is a pay disparity depending on race or origin, though this is not prevalent. We calculate standard errors for all of our calculations, and when the error is high we do not show results. Therefore, for some jobs will have omitted race/origin categories.

$44K$48K$50K$50K$51K$54K$67K$71K$0$50K$100K$150KOtherBlackHispanicAmerican IndianMultiracialWhitePacific IslanderAsian
Distribution: Salaries for computer support specialists by nativity
$53K$67K$0$50K$100K$150KAll native citizensAll foreign-born

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Pathways to this career
Education requirements and salary
Education attained by computer user support specialists

According to the Bureau of Labor Statistics (BLS), computer user support specialists typically hold a some college, no degree.

Sometimes the typical education identified by the BLS differs a bit from the reality of the how much education current workers actually have. The donut shows the education level held by people currently working as computer support specialists as reported in responses to the American Community Survey. Following, we investigate whether education level influences salary for computer support specialists.

Education attained by computer support specialists
None
High School
Some College
Associate's Degree
Bachelor's Degree
Master's Degree
Professional Deg/Doct
Doctorate
Details: Education and training recommended for computer user support specialists

Education requirements for computer support specialists vary. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. Applicants who have taken some computer-related classes may be qualified for these jobs. For computer network support specialists, many employers accept applicants with an associate’s degree, although some prefer applicants to have a bachelor’s degree.

Large software companies that provide support to business users who buy their products or services often require applicants to have a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.

To keep up with changes in technology, many computer support specialists continue their education throughout their careers.

Details: Licensing and certification recommended for computer user support specialists

Certification programs are generally offered by vendors or from vendor-neutral certification providers. Certification validates the knowledge of and best practices required by computer support specialists. Companies may require their computer support specialists to hold certifications in the products the companies use.

Distribution: Salary by education level

What level of education is truly needed for computer support specialists? Below we see the distribution of computer support specialists salaries based on the education attained. These comparisons are based on all survey responses by those who identified themselves as computer support specialists, and are not intended as a statistical analysis of salary differences that would correct for non-educational factors that could contribute to high or low earnings.

$42K$45K$49K$51K$61K$77K$68K$92K$0$50K$100K$150K$200KNone (1%)High School (11%)Some College (26%)Associate's Degree (17%)Bachelor's Degree (36%)Master's Degree (9%)Professional Deg/Doct (1%)Doctorate (0%)
Bachelor's degree pathways
College majors held by computer support specialists

This table shows the college majors held by people working as computer support specialists. Select any degree to see detailed information. We are able to connect careers to degrees using the American Community Survey (ACS), and their degrees are defined a little differently from our programs, which are based on standard CIP classifications. Therefore, selecting some degrees will lead to a selection of CIP-level programs from which to choose.

If you see "**" before the name of a degree/program, that means this field is one that the Department of Education believes is preparatory for this career. However, you can see from this list that those recommendations are far from your only path to this job!

Degree
Select any title to learn more about that degree
Percentage of Computer support specialists with this degree
Salary for all majors
Salary distribution (across jobs). Showing 0-$200,000.
Median
Middle 50%
Middle 80%
Education
Final education level of all people with this major
Bachelor's Degree
Master's Degree
Doctorate
Gender
Gender of people this bachelor's degree
Men
Women
12.6%
$0$200K$87K
4.3%
$0$200K$97K
4.0%
$0$200K$63K
2.5%
$0$200K$53K
2.1%
$0$200K$92K
2.1%
$0$200K$73K
2.1%
$0$200K$56K
2.0%
$0$200K$78K
1.8%
$0$200K$67K
1.7%
$0$200K$63K
1.7%
$0$200K$89K
1.6%
$0$200K$60K
1.6%
$0$200K$80K
1.6%
$0$200K$60K
1.5%
$0$200K$72K
The link between degrees and careers
The link between degrees and careers

With the following "sankey" diagram, you can follow the top ten bachelor's degrees held by people working as computer support specialists, and then, in turn, you can see the 10 occupations that hire the most of each degree's graduates. This visualization links fields of studies and careers, suggesting both similar careers and options for degrees. The full list of bachelor's degrees held by computer support specialists given in the previous section reminds us that there are many paths to these careers beyond what we can summarize here.

This job
Top 10 majors
Each major's top ten jobs
Applications and systems software developersComputer programmersManagers (specialized areas)Computer and information systems managersComputer occupations (specialized areas)Computer systems analystsComputer support specialistsManagement analystsNetwork and computer systems administratorsChief executives and legislatorsAccountants and auditorsFirst-line supervisors of retail sales workersFinancial managersWholesale and manufacturing sales representativesSecretaries and administrative assistantsHuman resources workersFirst-line supervisors of non-retail sales workersMarketing and sales managersElectrical and electronics engineersEngineers (specialized areas)Architectural and engineering managersPostsecondary teachersCivil engineersRetail salespersonsElementary and middle school teachersCounselorsSocial workersPsychologistsLawyers, judges, and magistratesPhysicians and surgeonsEducation administratorsComputer hardware engineersSecondary school teachersActuariesCustomer service representativesComputer ScienceGeneral Computer andInformation SystemsBusiness Management andAdministrationElectrical EngineeringGeneral BusinessManagement InformationSystems and StatisticsPsychologyComputer EngineeringMathematicsCommunicationsAll other degrees
Switching Careers
Most common new jobs
The most common next careers for computer support specialists

What jobs will most computer support specialists hold next year?

The data in this chart comes from person interviews for the Census Bureau's Current Population Survey. The survey interviews households eight times over a two-year period, allowing us a glimpse into how people move from job to job. You can see more details from the results of the survey in our last tab in this section, and you can read about our methodology in our source descriptions.

Here we see all of the jobs that at least 1% of computer support specialists reported holding in their second year's survey. Is your future job on this list?

Computer support specialistsComputer occupations (specialized areas)Computer systems analystsApplications and systems software developersComputer and information systems managersCustomer service representativesManagers (specialized areas)Network and computer systems administratorsComputer programmersComputer, automated teller, and office machine repairersManagement analystsComputer network architectsRetail salespersonsTelecommunications line installers and repairers
Lateral career moves
Lateral job transitions for computer support specialists

A lateral career transition is a move to a job with similar pay and responsibilities. A move to such a job can offer a change of pace without an increase in stress or a decrease in pay. The following table simply identifies all 12 jobs which were held by at least 1% of survey respondents before working as computer support specialists as well as 1% of respondents after working as computer support specialists. Select a row to investigate the job's full description and determine if it truly offers an opportunity for a lateral transition.

Lateral-move careers for computer support specialists
Annual openings
How many openings are expected each year?
Salary
Salary distribution for people in this occupation. Range is 0-$200,000.
Median
Middle 50%
Middle 80%
Education
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Gender
Men
Women
Retail salespersons
676,200
$0$200K$31K
Customer service representatives
373,800
$0$200K$32K
Applications and systems software developers
118,900
$0$200K$96K
Management analysts
87,200
$0$200K$76K
Managers (specialized areas)
84,000
$0$200K$72K
Computer systems analysts
45,200
$0$200K$75K
Computer and information systems managers
32,500
$0$200K$99K
Network and computer systems administrators
27,000
$0$200K$71K
Computer occupations (specialized areas)
22,500
$0$200K$68K
Computer programmers
15,700
$0$200K$82K
Computer network architects
11,700
$0$200K$95K
Computer, automated teller, and office machine repairers
11,500
$0$200K$43K
Full prior and next career listings
Prior and next careers for computer support specialists: full listings

What do people typically do before and after they work as computer support specialists? Here are the full lists of all jobs that at least 1% of computer support specialists surveyed reported as holding a year earlier or later.

Choose which type of transition to view
Prior jobs
Next jobs
Prior careers for computer support specialists
Annual openings
How many openings are expected each year?
Salary
Salary distribution for people in this occupation. Range is 0-$200,000.
Median
Middle 50%
Middle 80%
Education
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Gender
Men
Women
Percentage Transitioning
What percentage worked in this job the previous year?
Retail salespersons
676,200
$0$200K$31K
1.1%
Customer service representatives
373,800
$0$200K$32K
3.9%
Applications and systems software developers
118,900
$0$200K$96K
5.7%
Management analysts
87,200
$0$200K$76K
1.5%
Managers (specialized areas)
84,000
$0$200K$72K
1.7%
Computer support specialists
72,300
$0$200K$54K
25.5%
Computer systems analysts
45,200
$0$200K$75K
5.8%
Computer and information systems managers
32,500
$0$200K$99K
2.0%
Network and computer systems administrators
27,000
$0$200K$71K
3.5%
Computer occupations (specialized areas)
22,500
$0$200K$68K
7.8%
Computer programmers
15,700
$0$200K$82K
1.7%
Computer network architects
11,700
$0$200K$95K
1.4%
Computer, automated teller, and office machine repairers
11,500
$0$200K$43K
3.0%
No occupation
6.3%
Read about computer user support specialists
Responsibilities and activities
Responsibilities and activities

Computer network support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems

Computer network support specialists, also called technical support specialists, analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization’s networks, such as performing file backups on the network. Maintenance can be performed daily, weekly, or monthly and is important to an organization’s disaster recovery efforts. Solving an information technology (IT) problem promptly is important because organizations depend on their network systems. Network support specialists may assist computer users through phone, email, or in-person visits. They often work under network and computer systems administrators, who handle more complex tasks.

Computer user support specialists typically do the following:

  • Pay attention to customers’ descriptions of their computer problems
  • Ask customers questions to properly diagnose the problem
  • Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email
  • Provide other team members and managers in the organization with information about what gives customers the most trouble and about other concerns customers have

Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person.

Help-desk technicians may solve a range of problems that vary with the industry and the particular firm. Some technicians work for large software companies or for support service firms and must give instructions to business customers on how to use business-specific programs such as an electronic health records program used in hospitals or physicians’ offices. Sometimes they work with other technicians to resolve problems.

Other help-desk technicians work in call centers, answering simpler questions from nonbusiness customers. They may walk customers through basic steps in reestablishing an Internet connection or troubleshooting household IT products such as Wi-Fi routers.

Personality and skills
Personality and skills

Can you see yourself in the ranks of computer user support specialists? Here are the skills and traits that could lead to success.

Customer-service skills
Computer support specialists must be patient and sympathetic. They often help people who are frustrated with the software or hardware they are trying to use.
Listening skills
Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.
Problem-solving skills
Support workers must identify both simple and complex computer problems, analyze them, and solve them.
Speaking skills
Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.
Writing skills
Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions.
Trends in employment
Salary trends
Distribution and trends: Salaries for computer user support specialists
Choose actual dollars or inflation-adjusted dollars to view
Adjusted for inflation
Historic dollars

In 2018, the median (middle) salary for computer user support specialists was higher than 54% of all other jobs' middle salaries. This graphic shows how the salary distribution (adjusted for inflation) has changed for this job over recent years. The gray line, as a comparison, shows the median salary of all US workers.

This job's median $51KAll jobs' median $39K$51K$38K2012201320142015201620172018$0$20K$40K$60K$80K$100K
Projected versus actual employment
Exploring actual employment trends versus projected trends

Currently, jobs for computer user support specialists are anticipated to grow by 11% over the next decade; only 23% of jobs are predicted to grow more.

The projected employment for computer user support specialists is the best guess created by talented economists and statisticians at the Bureau of Labor Statistics (BLS). However, as you look through several careers you'll notice that the projections are heavily influenced by past performance and may miss current trends. No one can tell the future, and as new information and better techniques are developed, actual counts and future projections may change. Here's a glimpse at the actual counts versus the projections over time.

201020152020202520300200,000400,000600,000800,000
Employment counts
Actual measured employment
BLS 10-year predictions
Variation by state
Employment
State-by-state employment numbers

Some careers tend to be centered in specific parts of the country. For example, most jobs in fashion are in New York or California. Let's see if your dream job is easy to find in your dream location! We have a few choices for viewing the data that can help you get a full employment picture.

Job density versus job count

Which states hire the most computer user support specialists? We wonder if that's a fair question since states come in all sizes, so instead let's start with the question of which states have the highest density of people working as computer user support specialists. You can choose to view the number of jobs per state if you prefer.

BLS vs ACS data

This map defaults to employment information from the Bureau of Labor Statistics (BLS), which provides job totals carefully compiled for accuracy and with a primary focus on how employers describe their workers. The BLS job totals do not count self-employed workers. We've also compiled totals using the Census Bureau's American Community Survey (ACS) which are based on how workers describe themselves. Sometimes ACS results are quite a bit different from the employer-based BLS data.

One important factor in the differences between ACS and BLS data is that the ACS numbers are for all computer support specialists, comprised of all specialities listed in the menu bar, and you can choose to view the BLS at the specialty or full career level.

Choose the metric to review
Jobs per 1000 working
Number of jobs
Use this data source
BLS for this specialty
Number of Computer User Support Specialists per 1,000 workers (BLS)
Select a state to see local area details
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
0.02.04.06.08.0
Salary
Salaries by state
Let's get a feel for where computer user support specialists earn the highest salaries. There are several choices for which data we consider and how we view that data, and each can lead to different conclusions, so please read on...
Median salary versus state ratio

We use two methods to compare salaries across states:

  • In-state comparisons: the ratio of median (middle) salaries for computer support specialists compared to the median salary for all people working in each state, or
  • Median salary: the unaltered median salaries for computer support specialists.

We hope the ratio allows perspective about how salaries may compare to the regional cost-of-living.

BLS vs ACS data

We have two sources for statewide salary information with important distinctions. The BLS data is created by surveying companies, missing individuals who are self-employed or work for smaller companies. The ACS data is compiled from multi-faceted household surveys and may reflect the inconsistencies that people may have in reporting information. The ACS salaries are for all computer support specialists, which combines the specialities from which you can choose at the top of the page.

Choose the metric to review
In-state comparisions
Median salary
Use this data source
BLS for this specialty
Median salary ratio: Computer User Support Specialists to all workers (BLS for this specialty)
The darkest shading corresponds to states in which computer user support specialists earn the highest salary when compared to other jobs in the state. We think this ratio might be a better indicator than the actual salary for your buying power as a state resident.
Select a state to see local area details
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
0.00.51.01.5
Compare to similar jobs

If this job interests you, then use the dots below to find other jobs you might like. The dots closer to the top represent jobs that are like Computer support specialists (shown with a blue star). Look for the dots to the right to find the best salaries! (We pulled salary data from BLS, and they give a top salary value of just over $200K to protect privacy, so our graph would go much higher if the salaries were not top coded.)

How should the career similarity be computed

There are a number of ways to measure the similarity of jobs, here are a few we provide:

  • Interests: Also known as a Holland Code - Are you a thinker? A helper? What fits your personality?
  • Environment: Are there hazards? Will you be comfortable? Will it be stressful?
  • Knowledge: What do you need to know the most about?
  • Physical Abilities: Do you need to especially strong or coordinated?
Choose the similarity measure to compare careers
Interests
Environment
Knowledge
Physical Abilities
Jobs that are similar by Interests and Salary (All education levels)
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