Gaming services workers
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Gaming Dealers
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Overview
Gaming services workers serve customers in gambling establishments, such as casinos or racetracks. Some workers tend slot machines, deal cards, or oversee other gaming activities such as keno or bingo. Others take bets or pay out winnings. Still others supervise or manage gaming workers and operations.
Predicted employment growth
Over the next decade, jobs for gaming dealers are expected to grow by 1%, and should have about 14,700 job openings a year.
Safety from automation
Gaming dealers are more likely to be automated than 89% of other careers.
Workforce size
Gaming dealers, with 96,900 workers, form a larger workforce than 64% of careers.
Education
Only 18% of gaming services workers have a bachelor's degree or higher.
Education attained by gaming services workers
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Context: workers with bachelor's degrees
This is near the middle of all careeers' percentages of bachelor's holders.
Salaries
The median (middle) salary for 100% of all other jobs is higher than the middle salary for gaming dealers. The graph shows inflation-adjusted salaries for most gaming dealers.
This job's median $20KAll jobs' median $39K$20K$38K20142015201620172018$0$10K$20K$30K$40K$50K
Context: Median Salary
Gender
Women account for 46% of gaming services workers -- that's a larger percentage than 60% of other jobs.
Gender of gaming services workers
Men
Women
Context: Salary inequity
For each career, we compared the median (middle) men's salary to the median women's salary. For gaming services workers, the median men's salary was 11% more the median woman's salary.
Race/Origin
About 39% of gaming services workers are minority, and 33% are foreign-born.
Race/origin of gaming services workers
White
Black
Pacific Islander
Hispanic
Asian
American Indian
Multiracial
Other
Context: Foreign-born workers (33%)
Where are the most jobs?
We ranked the number of jobs in Gaming Dealers per thousand workers in each state, DC, and Puerto Rico. The darker the blue, the higher the job density.
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
Job benefits
Employer or union-sponsored pension plans are offered to 43% of gaming services workers, and 64% have company-sponsored health insurance (15% have dependents enrolled in their employer's health plan).
Employer-provided health coverage for gaming services workers
100% premiums covered
Partial premiums covered
Plan with no cost sharing
No health insurance
The downside
Some jobs are more stressful than others, and some are just plain dangerous. The following list gives the percentages of gaming dealers who report hazardous or difficult situations typically occurring at least once a week.
  • Deal With Unpleasant or Angry People (81%)
  • Frequency of Conflict Situations (47%)
  • Exposed to Contaminants (45%)
SOURCES:24.0 O*NET
Salary and diversity
Salary overview
What do gaming services workers earn?

In this section, we want to give you a clear idea of what you can expect to earn in this career. We use two sources of data here: the Bureau of Labor Statistics (BLS), which asks employers to classify their workforce and to report salaries using the SOC-specialty level of reporting, and the American Community Survey (ACS), which asks people to classify their jobs using the broad classifications that ididio uses for career profiles, and to self-report their salaries. For some jobs, the differences in survey approaches between BLS and ACS can paint a very different end-picture. In particular, the ACS data is reported for the larger career group gaming services workers, which combines the data for 3 careers, including gaming dealers. Whenever possible, we provide data from both sources.

The BLS-compiled salary data is reported by companies for their employees. This data is classified by SOC specialty, and excludes self-employed workers. We first show the distribution of salaries for gaming dealers, and then we show how the middle (median) salary for gaming dealers compares to the BLS-computed median salaries of other careers.
Distribution: Salaries for gaming dealers (BLS Salary Data)
$20K$0$20K$40K$60K$80K$100K$120K
Context: Median salaries across careers (BLS Salary Data)
$20K$0$20K$40K$60K$80K$100K$120K
We compiled household data from the ACS to determine the salaries that people working at least 35 hours a week report themselves to earn. Unlike the BLS estimates, this data includes self-employed wages. Additionally, we only have ACS survey data for the larger career category and not for the specialty level. We first show the full salary distribution for all gaming services workers, and then we show how the median (middle) salary for gaming services workers compares to the median ACS-reported salary of other careers.
Distribution: Salaries for gaming services workers (ACS Salary Data)
$39K$0$20K$40K$60K$80K$100K$120K
Context: Median salaries across careers (ACS Salary Data)
$39K$0$20K$40K$60K$80K$100K$120K
Employers and salary
A look at employers and corresponding salaries
The donut shares the break-down of workers by employer type, and following we show the salary distributions for these workers based on those employer types. For some careers, the salaries can be vastly different between private, government, and self-employment. As with our salary overview, we view the both the BLS economists' salary profiles and the household-reported salaries from ACS to get a thorough understanding of where gaming dealers work and for what salary. We have the great faith in the accuracy of economist-vetted BLS data; however, the BLS restrictions on which employers are surveyed skews the data a bit (read more in the sources), and the ACS responses provide different and useful categorizations of employers and salaries.
Employers of Gaming services workers (ACS)
Private for-profit (89.1%)
Private not-for-profit (2.4%)
Local government (3.4%)
State government (0.7%)
Federal government (1.2%)
Self-employed incorporated (0.7%)
Self-employed not incorporated (2.5%)
Working without pay (0.0%)
Distribution: Salaries of gaming services workers by type of employer (ACS data)
Following are the salary distributions by employer type calculated by aggregating individual household survey responses. These salaries were reported for the larger career group of gaming services workers, which combines the 3 specialties for this career.
$39K$39K$36K$33K$40K$0$20,000$40,000$60,000$80,000Federal governmentLocal governmentPrivate not-for-profitPrivate for-profitAll
Distribution: Salaries of gaming dealers by type of employer (BLS data)
Following are the salary distributions by employer type as reported by BLS based on large employer-focused surveys. We note that smaller employer categories are not included by BLS. Remember that the BLS salaries are for the specialty gaming dealers, and may differ signficantly from the ACS salary estimates which combine several career specialties.
$20K$22K$20K$0$10,000$20,000$30,000$40,000Local governmentPrivateAll
Age and career advancement
Salary growth for gaming services workers

The biggest take-away from the following two charts is the relationship between salary and experience that we can infer from age. Does this job seem to attract especially younger or older workers? Does it reward experience?

Take a minute a look at how much you might expect your salary to increase with each five years' experience, as well as how the numbers working in this career changes. We only provide this data when there are enough consistent ACS survey responses to allow a reasonable margin of error, so for some careers you will see gaps in our reporting of salary by age.

$41K$41K$34K$42K$41K$35K$24K$41K$40K$0$20K$40K$60K$80KSalary distribution20-2425-2930-3435-3940-4445-4950-5455-5960-64
02K4K6K8K10KNumber employed20-2425-2930-3435-3940-4445-4950-5455-5960-64

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Gender and Equity
Gaming services workers and gender

With 46% women, this occupation has a higher percentage of women than 60% of careers.

Context: Women in the workforce
46%0%20%40%60%80%100%
Gender of Gaming services workers
Men (54%)
Women (46%)
Distribution: Salaries by gender

As we'll illustrate at the bottom of this section, the median salary for all full-time male workers in the US exceeds the full-time median salary for women by 20%. The situation is a little better for gaming services workers, with the median salary for men 11% higher than the median salary for women. This chart shows you the salary range for most workers by gender.

$37K$41K$0$20K$40K$60K$80KWomenMen
Context: Salary Inequity

Nationwide there are twenty careers for which men do not have a higher median (middle) salary than women. The chart below shows the salary inequity, the percentage by which the median men's salary is higher than the median women's salary, for most jobs. Gaming services workers have one of the smaller percentage increases for men's salary, with the increase the men's median salary over the women's median salary in this job lower than that for 67% of other jobs.

11%0%20%40%60%80%100%

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Race/Origin
Race and origin of gaming services workers

The representation of minority and foreign-born workers is quite different between careers, and the relative pay of those workers also varies significantly between careers. There is a higher percentage of minority gaming services workers than for 96% of other careers. This career hires a larger percentage of foreign-born workers than most other careers.

Race/origin of gaming services workers
White (57% )
Asian (25% )
Black (8% )
American Indian (3% )
Other (3% )
Multiracial (2% )
Pacific Islander (1% )
Hispanic (1% )
Context: Representation of minorities in the workforce
39%0%20%40%60%80%100%
Context: Representation of foreign-born workers
33%0%20%40%60%80%100%
Distribution: Salaries for gaming services workers by race/origin

For some careers, there is a pay disparity depending on race or origin, though this is not prevalent. We calculate standard errors for all of our calculations, and when the error is high we do not show results. Therefore, for some jobs will have omitted race/origin categories.

$30K$35K$36K$38K$39K$40K$0$20K$40K$60K$80KAmerican IndianBlackOtherPacific IslanderWhiteAsian
Distribution: Salaries for gaming services workers by nativity
$38K$40K$0$20K$40K$60K$80KAll native citizensAll foreign-born

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Pathways to this career
Education requirements and salary
Education attained by gaming dealers

According to the Bureau of Labor Statistics (BLS), gaming dealers typically hold a high school diploma or equivalent.

Sometimes the typical education identified by the BLS differs a bit from the reality of the how much education current workers actually have. The donut shows the education level held by people currently working as gaming services workers as reported in responses to the American Community Survey. Following, we investigate whether education level influences salary for gaming services workers.

Education attained by gaming services workers
None
High School
Some College
Associate's Degree
Bachelor's Degree
Master's Degree
Professional Deg/Doct
Doctorate
Details: Education and training recommended for gaming dealers

Gaming dealers, gaming supervisors, sports book writers and runners, and slot supervisors typically need a high school diploma or equivalent. Educational requirements for gaming managers, however, differ by casino. Although some casinos may only require a high school diploma or equivalent, others require gaming managers to have a college degree. Those who choose to pursue a degree may study hotel management, hospitality, or accounting in addition to taking formal management classes.

Details: Licensing and certification recommended for gaming dealers

Gaming services workers must be licensed by a state regulatory agency, such as a state casino control board or gaming commission. Licensing requirements for supervisory or managerial positions may differ from those for gaming dealers, gaming and sports book writers and runners, and all other gaming workers. However, all applicants for a license must provide photo identification and pay a fee. They also must typically pass an extensive background check and drug test. Failure to pass the background check may prevent candidates from getting a job or a gaming license.

Age requirements also vary by state. For specific licensing requirements, visit the state’s gaming commission website.

Distribution: Salary by education level

What level of education is truly needed for gaming services workers? Below we see the distribution of gaming services workers salaries based on the education attained. These comparisons are based on all survey responses by those who identified themselves as gaming services workers, and are not intended as a statistical analysis of salary differences that would correct for non-educational factors that could contribute to high or low earnings.

$32K$37K$40K$39K$42K$43K$0$20K$40K$60K$80K$100KNone (8%)High School (34%)Some College (31%)Associate's Degree (9%)Bachelor's Degree (15%)Master's Degree (2%)
Switching Careers
Most common new jobs
The most common next careers for gaming services workers

What jobs will most gaming services workers hold next year?

The data in this chart comes from person interviews for the Census Bureau's Current Population Survey. The survey interviews households eight times over a two-year period, allowing us a glimpse into how people move from job to job. You can see more details from the results of the survey in our last tab in this section, and you can read about our methodology in our source descriptions.

Here we see all of the jobs that at least 1% of gaming services workers reported holding in their second year's survey. Is your future job on this list?

Gaming services workersFirst-line supervisors of gaming workersEntertainment attendants and related workersCashiersCustomer service representatives
Lateral career moves
Lateral job transitions for gaming services workers

A lateral career transition is a move to a job with similar pay and responsibilities. A move to such a job can offer a change of pace without an increase in stress or a decrease in pay. The following table simply identifies all 3 jobs which were held by at least 1% of survey respondents before working as gaming services workers as well as 1% of respondents after working as gaming services workers. Select a row to investigate the job's full description and determine if it truly offers an opportunity for a lateral transition.

Lateral-move careers for gaming services workers
Annual openings
How many openings are expected each year?
Salary
Salary distribution for people in this occupation. Range is 0-$200,000.
Median
Middle 50%
Middle 80%
Education
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Gender
Men
Women
Cashiers
659,300
$0$200K$20K
Entertainment attendants and related workers
83,300
$0$200K$22K
First-line supervisors of gaming workers
8,300
$0$200K$44K
Full prior and next career listings
Prior and next careers for gaming services workers: full listings

What do people typically do before and after they work as gaming services workers? Here are the full lists of all jobs that at least 1% of gaming services workers surveyed reported as holding a year earlier or later.

Choose which type of transition to view
Prior jobs
Next jobs
Prior careers for gaming services workers
Annual openings
How many openings are expected each year?
Salary
Salary distribution for people in this occupation. Range is 0-$200,000.
Median
Middle 50%
Middle 80%
Education
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Gender
Men
Women
Percentage Transitioning
What percentage worked in this job the previous year?
Cashiers
659,300
$0$200K$20K
2.2%
First-line supervisors of retail sales workers
171,800
$0$200K$39K
1.2%
Accountants and auditors
143,000
$0$200K$60K
1.3%
Recreation and fitness workers
131,400
$0$200K$30K
2.2%
Restaurant, lounge, and coffee shop hosts and hostesses
97,900
$0$200K$17K
1.0%
Entertainment attendants and related workers
83,300
$0$200K$22K
1.3%
Marketing and sales managers
57,800
$0$200K$74K
1.0%
Gaming services workers
18,400
$0$200K$39K
66.3%
First-line supervisors of gaming workers
8,300
$0$200K$44K
1.5%
Gaming cage workers
3,000
$0$200K$27K
1.8%
No occupation
7.0%
Read about gaming dealers
Responsibilities and activities
Responsibilities and activities

Gaming services workers typically do the following:

  • Interact with customers and ensure that they have a pleasant experience
  • Monitor customers for violations of gaming regulations or casino policies
  • Inform their supervisor or a security employee of any irregularities they observe
  • Enforce safety rules and report hazards
  • Explain how to play the games to customers

The following are examples of types of gaming services workers:

Gaming managers and supervisors direct and oversee the gaming operations and personnel in their assigned area. Supervisors circulate among the tables to make sure that everything is running smoothly and that all areas are properly staffed. Gaming managers and supervisors typically do the following:

  • Keep an eye on customers and employees to ensure compliance with all gaming and casino rules
  • Communicate with other departments if security or customer-service issues arise
  • Address customers’ complaints about service
  • Explain house operating rules, such as betting limits, if customers do not understand them
  • Ensure payouts are correct
  • Schedule when and where employees in their section will work
  • Interview, hire, and train new employees

Slot supervisors oversee the activities of the slot department. The job duties of this occupation have changed significantly, as slot machines have become more automated in recent years. Because most casinos use slot machines that give out tickets instead of cash and thus require very little oversight, workers in this occupation spend most of their time providing customer service to slot players. Slot supervisors typically do the following:

  • Watch over the slot section and ensure that players are satisfied with the games
  • Refill machines with tickets when they run out
  • Oversee payment of large jackpots
  • Respond to and resolve customer complaints
  • Interview, hire, and train new employees

Gaming dealers operate table games such as craps, blackjack, and roulette. They stand or sit behind tables while serving customers. Dealers control the pace and action of the game. They announce each player’s move to the rest of the table and let players know when it is their turn. Most dealers are often required to work at least two games, usually blackjack or craps. Gaming dealers typically do the following:

  • Give out cards and provide dice or other equipment to customers
  • Determine winners, calculate and pay off winning bets, and collect on losing bets
  • Continually inspect cards or dice
  • Inform players of the rules of the game
  • Keep track of the amount of money that customers have already bet
  • Exchange paper money for gaming chips

Gaming and sports book writers and runners handle bets on sporting events and take and record bets for customers. Sports book writers and runners also verify tickets and pay out winning tickets. In addition, they help run games such as bingo and keno. Some gaming runners collect winning tickets from customers in a casino. Gaming and sports book writers and runners typically do the following:

  • Scan tickets and calculate winnings
  • Operate the equipment that randomly selects bingo or keno numbers
  • Announce bingo or keno numbers when they are selected
  • Oversee the cash that comes in (on bets) and goes out (on winnings) during their shift
Personality and skills
Personality and skills

Can you see yourself in the ranks of gaming dealers? Here are the skills and traits that could lead to success.

Communication skills
Gaming services workers must explain the rules of the game to customers and answer any questions they have. Simple misunderstandings can cost a customer a lot of money and damage the reputation of the casino.
Customer-service skills
All gaming jobs involve a lot of interaction with customers. The success or failure of a casino depends on how customers view the casino, making customer service important for all gaming services occupations.
Leadership skills
Gaming managers and supervisors oversee other gaming services workers and must guide them in doing their jobs and developing their skills.
Math skills
Because they deal with large amounts of money, many casino workers must be good at math.
Organizational skills
Gaming managers and supervisors must be well organized to handle administrative and other tasks required in overseeing gaming services workers.
Patience
All gaming services workers must keep their composure when they handle a customer who becomes upset or breaks a rule. They also must be patient in dealing with equipment failures or malfunctions.
Trends in employment
Salary trends
Distribution and trends: Salaries for gaming dealers
Choose actual dollars or inflation-adjusted dollars to view
Adjusted for inflation
Historic dollars

In 2018, the median (middle) for 100% of all other jobs were higher than the median (middle) salary for gaming dealers. This graphic shows how the salary distribution (adjusted for inflation) has changed for this job over recent years. The gray line, as a comparison, shows the median salary of all US workers.

This job's median $20KAll jobs' median $39K$19K$38K200420052006200720082009201020112012201320142015201620172018$0$10K$20K$30K$40K$50K
Projected versus actual employment
Exploring actual employment trends versus projected trends

Currently, jobs for gaming dealers are anticipated to grow by 1% over the next decade; 76% of jobs are projected to grow more.

The projected employment for gaming dealers is the best guess created by talented economists and statisticians at the Bureau of Labor Statistics (BLS). However, as you look through several careers you'll notice that the projections are heavily influenced by past performance and may miss current trends. No one can tell the future, and as new information and better techniques are developed, actual counts and future projections may change. Here's a glimpse at the actual counts versus the projections over time.

2000201020202030020,00040,00060,00080,000100,000120,000
Employment counts
Actual measured employment
BLS 10-year predictions
Variation by state
Employment
State-by-state employment numbers

Some careers tend to be centered in specific parts of the country. For example, most jobs in fashion are in New York or California. Let's see if your dream job is easy to find in your dream location! We have a few choices for viewing the data that can help you get a full employment picture.

Job density versus job count

Which states hire the most gaming dealers? We wonder if that's a fair question since states come in all sizes, so instead let's start with the question of which states have the highest density of people working as gaming dealers. You can choose to view the number of jobs per state if you prefer.

BLS vs ACS data

This map defaults to employment information from the Bureau of Labor Statistics (BLS), which provides job totals carefully compiled for accuracy and with a primary focus on how employers describe their workers. The BLS job totals do not count self-employed workers. We've also compiled totals using the Census Bureau's American Community Survey (ACS) which are based on how workers describe themselves. Sometimes ACS results are quite a bit different from the employer-based BLS data.

One important factor in the differences between ACS and BLS data is that the ACS numbers are for all gaming services workers, comprised of all specialities listed in the menu bar, and you can choose to view the BLS at the specialty or full career level.

Choose the metric to review
Jobs per 1000 working
Number of jobs
Use this data source
BLS for this specialty
Number of Gaming Dealers per 1,000 workers (BLS)
Select a state to see local area details
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
0.05.010.015.020.0
Salary
Salaries by state
Let's get a feel for where gaming dealers earn the highest salaries. There are several choices for which data we consider and how we view that data, and each can lead to different conclusions, so please read on...
Median salary versus state ratio

We use two methods to compare salaries across states:

  • In-state comparisons: the ratio of median (middle) salaries for gaming services workers compared to the median salary for all people working in each state, or
  • Median salary: the unaltered median salaries for gaming services workers.

We hope the ratio allows perspective about how salaries may compare to the regional cost-of-living.

BLS vs ACS data

We have two sources for statewide salary information with important distinctions. The BLS data is created by surveying companies, missing individuals who are self-employed or work for smaller companies. The ACS data is compiled from multi-faceted household surveys and may reflect the inconsistencies that people may have in reporting information. The ACS salaries are for all gaming services workers, which combines the specialities from which you can choose at the top of the page.

Choose the metric to review
In-state comparisions
Median salary
Use this data source
BLS for this specialty
Median salary ratio: Gaming Dealers to all workers (BLS for this specialty)
The darkest shading corresponds to states in which gaming dealers earn the highest salary when compared to other jobs in the state. We think this ratio might be a better indicator than the actual salary for your buying power as a state resident.
Select a state to see local area details
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
0.00.20.40.60.81.0
Compare to similar jobs

If this job interests you, then use the dots below to find other jobs you might like. The dots closer to the top represent jobs that are like Gaming services workers (shown with a blue star). Look for the dots to the right to find the best salaries! (We pulled salary data from BLS, and they give a top salary value of just over $200K to protect privacy, so our graph would go much higher if the salaries were not top coded.)

How should the career similarity be computed

There are a number of ways to measure the similarity of jobs, here are a few we provide:

  • Interests: Also known as a Holland Code - Are you a thinker? A helper? What fits your personality?
  • Environment: Are there hazards? Will you be comfortable? Will it be stressful?
  • Knowledge: What do you need to know the most about?
  • Physical Abilities: Do you need to especially strong or coordinated?
Choose the similarity measure to compare careers
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