Telemarketers
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Overview
Solicit donations or orders for goods or services over the telephone.
Predicted employment growth
Over the next decade, about 33,500 job openings a year are expected for telemarketers .
Safety from automation
Telemarketers are more likely to be automated than 98% of other careers.
Workforce size
Telemarketers, with 216,600 workers, form a larger workforce than 80% of careers.
Education
Only 17% of telemarketers have a bachelor's degree or higher.
Education attained by telemarketers
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Context: workers with bachelor's degrees
This is near the middle of all careeers' percentages of bachelor's holders.
Salaries
The median (middle) salary for 94% of all other jobs is higher than the middle salary for telemarketers. The graph shows inflation-adjusted salaries for most telemarketers.
This job's median $25KAll jobs' median $39K$24K$38K20142015201620172018$0$10K$20K$30K$40K$50K
Context: Median Salary
Gender
Women account for 62% of telemarketers -- that's a larger percentage than 77% of other jobs.
Gender of telemarketers
Men
Women
Context: Salary inequity
For each career, we compared the median (middle) men's salary to the median women's salary. For telemarketers, the median men's salary was 13% more the median woman's salary.
Race/Origin
About 30% of telemarketers are minority, and 7% are foreign-born.
Race/origin of telemarketers
White
Black
Pacific Islander
Hispanic
Asian
American Indian
Multiracial
Other
Context: Foreign-born workers (7%)
Where are the most jobs?
We ranked the number of jobs in Telemarketers per thousand workers in each state, DC, and Puerto Rico. The darker the blue, the higher the job density.
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
Job benefits
Employer or union-sponsored pension plans are offered to 31% of telemarketers, and 24% have company-sponsored health insurance (19% have dependents enrolled in their employer's health plan).
Employer-provided health coverage for telemarketers
100% premiums covered
Partial premiums covered
Plan with no cost sharing
No health insurance
The downside
Some jobs are more stressful than others, and some are just plain dangerous. The following list gives the percentages of telemarketers who report hazardous or difficult situations typically occurring at least once a week.
  • Deal With Unpleasant or Angry People (100%)
  • Time Pressure (53%)
  • Degree of Automation (46%)
  • Consequence of Error (32%)
SOURCES:24.0 O*NET
Salary and diversity
Salary overview
What do telemarketers earn?

In this section, we want to give you a clear idea of what you can expect to earn in this career. We use two sources of data here: the Bureau of Labor Statistics (BLS), which asks employers to classify their workforce and to report salaries using the SOC-specialty level of reporting, and the American Community Survey (ACS), which asks people to classify their jobs using the broad classifications that ididio uses for career profiles, and to self-report their salaries. For some jobs, the differences in survey approaches between BLS and ACS can paint a very different end-picture. Whenever possible, we provide data from both sources.

The BLS-compiled salary data is reported by companies for their employees. This data excludes self-employed workers. We first show the distribution of salaries for telemarketers, and then we show how the middle (median) salary for telemarketers compares to the BLS-computed median salaries of other careers.
Distribution: Salaries for telemarketers (BLS Salary Data)
$25K$0$20K$40K$60K$80K$100K$120K
Context: Median salaries across careers (BLS Salary Data)
$25K$0$20K$40K$60K$80K$100K$120K
We compiled household data from the ACS to determine the salaries that people working at least 35 hours a week report themselves to earn. Unlike the BLS estimates, this data includes self-employed wages. We first show the full salary distribution for all telemarketers, and then we show how the median (middle) salary for telemarketers compares to the median ACS-reported salary of other careers.
Distribution: Salaries for telemarketers (ACS Salary Data)
$22K$0$20K$40K$60K$80K$100K$120K
Context: Median salaries across careers (ACS Salary Data)
$22K$0$20K$40K$60K$80K$100K$120K
Employers and salary
A look at employers and corresponding salaries
The donut shares the break-down of workers by employer type, and following we show the salary distributions for these workers based on those employer types. For some careers, the salaries can be vastly different between private, government, and self-employment. As with our salary overview, we view the both the BLS economists' salary profiles and the household-reported salaries from ACS to get a thorough understanding of where telemarketers work and for what salary. We have the great faith in the accuracy of economist-vetted BLS data; however, the BLS restrictions on which employers are surveyed skews the data a bit (read more in the sources), and the ACS responses provide different and useful categorizations of employers and salaries.
Employers of Telemarketers (ACS)
Private for-profit (92.7%)
Private not-for-profit (3.9%)
Local government (0.4%)
State government (0.3%)
Federal government (0.5%)
Self-employed incorporated (0.9%)
Self-employed not incorporated (1.3%)
Working without pay (0.1%)
Distribution: Salaries of telemarketers by type of employer (ACS data)
Following are the salary distributions by employer type calculated by aggregating individual household survey responses.
$22K$21K$25K$0$20,000$40,000$60,000Private not-for-profitPrivate for-profitAll
Distribution: Salaries of telemarketers by type of employer (BLS data)
Following are the salary distributions by employer type as reported by BLS based on large employer-focused surveys. We note that smaller employer categories are not included by BLS.
$25K$25K$21K$0$10,000$20,000$30,000$40,000$50,000State governmentPrivateAll
Age and career advancement
Salary growth for telemarketers

The biggest take-away from the following two charts is the relationship between salary and experience that we can infer from age. Does this job seem to attract especially younger or older workers? Does it reward experience?

Take a minute a look at how much you might expect your salary to increase with each five years' experience, as well as how the numbers working in this career changes. We only provide this data when there are enough consistent ACS survey responses to allow a reasonable margin of error, so for some careers you will see gaps in our reporting of salary by age.

$26K$25K$28K$16K$20K$25K$29K$26K$28K$0$20K$40K$60K$80K$100KSalary distribution20-2425-2930-3435-3940-4445-4950-5455-5960-64
02K4K6K8K10K12KNumber employed20-2425-2930-3435-3940-4445-4950-5455-5960-64

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Gender and Equity
Telemarketers and gender

With 62% women, this occupation has a higher percentage of women than 77% of careers.

Context: Women in the workforce
62%0%20%40%60%80%100%
Gender of Telemarketers
Men (38%)
Women (62%)
Distribution: Salaries by gender

As we'll illustrate at the bottom of this section, the median salary for all full-time male workers in the US exceeds the full-time median salary for women by 20%. The situation is a little better for telemarketers, with the median salary for men 13% higher than the median salary for women. This chart shows you the salary range for most workers by gender.

$21K$23K$0$20K$40K$60KWomenMen
Context: Salary Inequity

Nationwide there are twenty careers for which men do not have a higher median (middle) salary than women. The chart below shows the salary inequity, the percentage by which the median men's salary is higher than the median women's salary, for most jobs. Telemarketers have one of the middle percentage increases for men's salary, with the increase for the men's median salary over the women's median salary in this job higher than that for 35% of other jobs.

13%0%20%40%60%80%100%

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Race/Origin
Race and origin of telemarketers

The representation of minority and foreign-born workers is quite different between careers, and the relative pay of those workers also varies significantly between careers. There is a higher percentage of minority telemarketers than for 88% of other careers. While this career employs many minorities, it employs a relatively small number of foreign-born people.

Race/origin of telemarketers
White (66% )
Black (24% )
Other (4% )
Multiracial (2% )
Asian (2% )
American Indian (1% )
Hispanic (1% )
Pacific Islander (0% )
Context: Representation of minorities in the workforce
30%0%20%40%60%80%100%
Context: Representation of foreign-born workers
7%0%20%40%60%80%100%
Distribution: Salaries for telemarketers by race/origin

For some careers, there is a pay disparity depending on race or origin, though this is not prevalent. We calculate standard errors for all of our calculations, and when the error is high we do not show results. Therefore, for some jobs will have omitted race/origin categories.

$20K$21K$21K$22K$34K$0$20K$40K$60KBlackOtherAsianWhitePacific Islander
Distribution: Salaries for telemarketers by nativity
$21K$25K$0$20K$40K$60KAll native citizensAll foreign-born

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Pathways to this career
Education requirements and salary
Education attained by telemarketers

According to the Bureau of Labor Statistics (BLS), telemarketers typically hold no formal educational credential.

Sometimes the typical education identified by the BLS differs a bit from the reality of the how much education current workers actually have. The donut shows the education level held by people currently working as telemarketers as reported in responses to the American Community Survey. Following, we investigate whether education level influences salary for telemarketers.

Education attained by telemarketers
None
High School
Some College
Associate's Degree
Bachelor's Degree
Master's Degree
Professional Deg/Doct
Doctorate
Distribution: Salary by education level

What level of education is truly needed for telemarketers? Below we see the distribution of telemarketers salaries based on the education attained. These comparisons are based on all survey responses by those who identified themselves as telemarketers, and are not intended as a statistical analysis of salary differences that would correct for non-educational factors that could contribute to high or low earnings.

$18K$21K$21K$23K$30K$0$20K$40K$60K$80KNone (6%)High School (31%)Some College (36%)Associate's Degree (10%)Bachelor's Degree (14%)
Switching Careers
Most common new jobs
The most common next careers for telemarketers

What jobs will most telemarketers hold next year?

The data in this chart comes from person interviews for the Census Bureau's Current Population Survey. The survey interviews households eight times over a two-year period, allowing us a glimpse into how people move from job to job. You can see more details from the results of the survey in our last tab in this section, and you can read about our methodology in our source descriptions.

Here we see all of the jobs that at least 1% of telemarketers reported holding in their second year's survey. Is your future job on this list?

TelemarketersCustomer service representativesReceptionists and information clerksRetail salespersonsBill and account collectorsCashiersCrushing, grinding, polishing, mixing, and blending workersMarketing and sales managersWholesale and manufacturing sales representativesInsurance claims and policy processing clerksService sales representativesRestaurant, lounge, and coffee shop hosts and hostessesWaiters and waitressesFinancial managersInspectors, testers, sorters, samplers, and weighersAccountants and auditorsFirst-line supervisors of office and administrative support workersInformation and record clerksGeneral and operations managersElementary and middle school teachersCounter and rental clerksBilling and posting clerksBudget analystsDriver/sales workers and truck drivers
Lateral career moves
Lateral job transitions for telemarketers

A lateral career transition is a move to a job with similar pay and responsibilities. A move to such a job can offer a change of pace without an increase in stress or a decrease in pay. The following table simply identifies all 6 jobs which were held by at least 1% of survey respondents before working as telemarketers as well as 1% of respondents after working as telemarketers. Select a row to investigate the job's full description and determine if it truly offers an opportunity for a lateral transition.

Lateral-move careers for telemarketers
Annual openings
How many openings are expected each year?
Salary
Salary distribution for people in this occupation. Range is 0-$200,000.
Median
Middle 50%
Middle 80%
Education
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Gender
Men
Women
Cashiers
659,300
$0$200K$20K
Customer service representatives
373,800
$0$200K$32K
Wholesale and manufacturing sales representatives
197,500
$0$200K$61K
Receptionists and information clerks
151,300
$0$200K$27K
Service sales representatives
131,900
$0$200K$57K
Marketing and sales managers
57,800
$0$200K$74K
Full prior and next career listings
Prior and next careers for telemarketers: full listings

What do people typically do before and after they work as telemarketers? Here are the full lists of all jobs that at least 1% of telemarketers surveyed reported as holding a year earlier or later.

Choose which type of transition to view
Prior jobs
Next jobs
Prior careers for telemarketers
Annual openings
How many openings are expected each year?
Salary
Salary distribution for people in this occupation. Range is 0-$200,000.
Median
Middle 50%
Middle 80%
Education
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Gender
Men
Women
Percentage Transitioning
What percentage worked in this job the previous year?
Combined food preparation and serving workers
736,700
$0$200K$18K
1.0%
Cashiers
659,300
$0$200K$20K
1.2%
Customer service representatives
373,800
$0$200K$32K
10.8%
Cooks
358,700
$0$200K$21K
1.8%
General office clerks
356,600
$0$200K$33K
1.7%
Stock clerks and order fillers
269,400
$0$200K$26K
1.6%
Wholesale and manufacturing sales representatives
197,500
$0$200K$61K
1.1%
Postsecondary teachers
172,500
$0$200K$62K
1.5%
Security Guards and Gaming Surveillance Officers
159,200
$0$200K$29K
1.2%
Receptionists and information clerks
151,300
$0$200K$27K
2.4%
Service sales representatives
131,900
$0$200K$57K
3.9%
Hand packers and packagers
108,600
$0$200K$21K
1.2%
Managers (specialized areas)
84,000
$0$200K$72K
3.0%
Marketing and sales managers
57,800
$0$200K$74K
1.3%
Credit counselors and loan officers
34,300
$0$200K$54K
1.7%
Telemarketers
33,500
$0$200K$22K
15.6%
Loan interviewers and clerks
25,700
$0$200K$42K
1.1%
Legal support workers (specialized areas)
12,400
$0$200K$49K
1.3%
Fundraisers
10,800
$0$200K$59K
2.3%
Door-to-door and street vendors
9,800
$0$200K$26K
1.0%
Trends in employment
Salary trends
Distribution and trends: Salaries for telemarketers
Choose actual dollars or inflation-adjusted dollars to view
Adjusted for inflation
Historic dollars

In 2018, the median (middle) for 94% of all other jobs were higher than the median (middle) salary for telemarketers. This graphic shows how the salary distribution (adjusted for inflation) has changed for this job over recent years. The gray line, as a comparison, shows the median salary of all US workers.

This job's median $25KAll jobs' median $39K$27K$38K200420052006200720082009201020112012201320142015201620172018$0$10K$20K$30K$40K$50K
Projected versus actual employment
Exploring actual employment trends versus projected trends

Currently, jobs for telemarketers are anticipated to remain steady over the next decade; 78% of jobs are projected to grow more.

The projected employment for telemarketers is the best guess created by talented economists and statisticians at the Bureau of Labor Statistics (BLS). However, as you look through several careers you'll notice that the projections are heavily influenced by past performance and may miss current trends. No one can tell the future, and as new information and better techniques are developed, actual counts and future projections may change. Here's a glimpse at the actual counts versus the projections over time.

20002010202020300200,000400,000600,000800,000
Employment counts
Actual measured employment
BLS 10-year predictions
Variation by state
Employment
State-by-state employment numbers

Some careers tend to be centered in specific parts of the country. For example, most jobs in fashion are in New York or California. Let's see if your dream job is easy to find in your dream location! We have a few choices for viewing the data that can help you get a full employment picture.

Job density versus job count

Which states hire the most telemarketers? We wonder if that's a fair question since states come in all sizes, so instead let's start with the question of which states have the highest density of people working as telemarketers. You can choose to view the number of jobs per state if you prefer.

BLS vs ACS data

This map defaults to employment information from the Bureau of Labor Statistics (BLS), which provides job totals carefully compiled for accuracy and with a primary focus on how employers describe their workers. The BLS job totals do not count self-employed workers. We've also compiled totals using the Census Bureau's American Community Survey (ACS) which are based on how workers describe themselves. Sometimes ACS results are quite a bit different from the employer-based BLS data.

Choose the metric to review
Jobs per 1000 working
Number of jobs
Use this data source
BLS
Number of Telemarketers per 1,000 workers (BLS)
Select a state to see local area details
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
0.01.02.03.04.0
Salary
Salaries by state
Let's get a feel for where telemarketers earn the highest salaries. There are several choices for which data we consider and how we view that data, and each can lead to different conclusions, so please read on...
Median salary versus state ratio

We use two methods to compare salaries across states:

  • In-state comparisons: the ratio of median (middle) salaries for telemarketers compared to the median salary for all people working in each state, or
  • Median salary: the unaltered median salaries for telemarketers.

We hope the ratio allows perspective about how salaries may compare to the regional cost-of-living.

BLS vs ACS data

We have two sources for statewide salary information with important distinctions. The BLS data is created by surveying companies, missing individuals who are self-employed or work for smaller companies. The ACS data is compiled from multi-faceted household surveys and may reflect the inconsistencies that people may have in reporting information.

Choose the metric to review
In-state comparisions
Median salary
Use this data source
BLS
Median salary ratio: Telemarketers to all workers (BLS)
The darkest shading corresponds to states in which telemarketers earn the highest salary when compared to other jobs in the state. We think this ratio might be a better indicator than the actual salary for your buying power as a state resident.
Select a state to see local area details
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
0.00.20.40.60.81.0
Compare to similar jobs

If this job interests you, then use the dots below to find other jobs you might like. The dots closer to the top represent jobs that are like Telemarketers (shown with a blue star). Look for the dots to the right to find the best salaries! (We pulled salary data from BLS, and they give a top salary value of just over $200K to protect privacy, so our graph would go much higher if the salaries were not top coded.)

How should the career similarity be computed

There are a number of ways to measure the similarity of jobs, here are a few we provide:

  • Interests: Also known as a Holland Code - Are you a thinker? A helper? What fits your personality?
  • Environment: Are there hazards? Will you be comfortable? Will it be stressful?
  • Knowledge: What do you need to know the most about?
  • Physical Abilities: Do you need to especially strong or coordinated?
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