Training and development managers typically do the following:
Training and development managers oversee training programs, staff, and budgets. They are responsible for creating or selecting course content and materials for training programs. Training may be in the form of a video, self-guided instructional manual, or online application and delivered in person or through a computer or other hand-held electronic device. Training also may be collaborative, with employees informally connecting with experts, mentors, and colleagues, often through social media or other online medium. Managers must ensure that training methods, content, software, systems, and equipment are appropriate.
Training and development managers typically supervise a staff of training and development specialists, such as instructional designers, program developers, and instructors. Managers teach training methods to specialists who, in turn, instruct the organization’s employees—both new and experienced. Managers direct the daily activities of specialists and evaluate their effectiveness. Although training and development managers primarily oversee specialists and program operations, some also conduct training courses.
Training and development managers often confer with managers of other departments to identify training needs. They may work with top executives and financial managers to identify and match training priorities with overall business goals. They may also prepare training budgets and ensure that expenses stay within budget.
Many positions require training and development managers to have a bachelor’s degree, but some jobs require a master’s degree. Although training and development managers come from a variety of educational backgrounds, these workers commonly have a bachelor’s degree in business administration, education, or a related field.
Some employers prefer or require training and development managers to have a master’s degree with a concentration in training and development, human resources management, organizational development, or business administration.
Training and development managers may also benefit from studying instructional design, behavioral psychology, or educational psychology.
Although it is not required for training and development managers, certification may show professional expertise. Some employers prefer to hire candidates who have certification, and some positions require it.
Many professional associations for human resources professionals offer classes to enhance the skills of their members. Some associations, including the Association for Talent Development and the International Society for Performance Improvement, specialize in training and development and offer certification programs. The Society for Human Resource Management offers general human resources certification.