Medical assistants typically do the following:
Medical assistants take and record patients’ personal information. They must be able to keep that information confidential and discuss it only with other medical personnel who are involved in treating the patient.
Electronic health records (EHRs) are changing some medical assistants’ jobs. More and more physicians are adopting EHRs, moving all their patient information from paper to electronic records. Assistants need to learn the EHR software that their office uses.
In larger practices or hospitals, medical assistants may specialize in either administrative or clinical work.
Administrative medical assistants often fill out insurance forms or code patients’ medical information. They often answer telephones and schedule patient appointments.
Clinical medical assistants have different duties, depending on the state where they work. They may do basic laboratory tests, dispose of contaminated supplies, and sterilize medical instruments. They may have additional responsibilities, such as instructing patients about medication or special diets, preparing patients for x rays, removing stitches, drawing blood, or changing dressings.
Some medical assistants specialize according to the type of medical office where they work. The following are examples of specialized medical assistants:
Ophthalmic medical assistants and optometric assistants help ophthalmologists and optometrists provide eye care. They show patients how to insert, remove, and care for contact lenses. Ophthalmic medical assistants also may help an ophthalmologist in surgery.
Podiatric medical assistants work closely with podiatrists (foot doctors). They may make castings of feet, expose and develop x rays, and help podiatrists in surgery.
Medical assistants typically graduate from postsecondary education programs. Although there are no formal educational requirements for becoming a medical assistant in most states, employers may prefer to hire assistants who have completed these programs.
Programs for medical assisting are available from community colleges, vocational schools, technical schools, and universities and take about 1 year to complete. These programs usually lead to a certificate or diploma. Some community colleges offer 2-year programs that lead to an associate’s degree. All programs have classroom and laboratory portions that include lessons in anatomy and medical terminology.
Some medical assistants have a high school diploma or equivalent and learn their duties on the job. High school students interested in a career as a medical assistant should take courses in biology, chemistry, and anatomy, and possibly business and computers.
Medical assistants are not required to be certified in most states. However, employers may prefer to hire certified assistants.
Several organizations offer certification. An applicant must pass an exam and have taken one of several routes to be eligible for each certification. These routes include graduation from an accredited program and work experience, among others. In most cases, an applicant must be at least 18 years old before applying for certification.
Some states may require assistants to graduate from an accredited program, pass an exam, or both, in order to practice. Contact the state board of medicine for more information.