Waiters and waitresses typically do the following:
Waiters and waitresses, also called servers, are responsible for ensuring that customers have a satisfying dining experience. The specific duties of servers vary with the establishment in which they work.
In casual-dining restaurants that offer simple menu items, such as salads, soups, and sandwiches, servers provide fast, efficient, and courteous service. In fine-dining restaurants, where more complicated meals are typically prepared and served over several courses, waiters and waitresses emphasize personal, attentive treatment at a more leisurely pace. For example, they may offer a wine recommendation with certain foods.
Servers may meet with managers and chefs before each shift to discuss the menu or specials, review ingredients for potential food allergies, or talk about any food safety concerns. They also discuss coordination between the kitchen and the dining room and review any customer service issues from the previous day or shift.
In establishments where alcohol is served, waiters and waitresses verify the age of customers and ensure that they meet legal requirements for the purchase of alcohol.
No formal education is required to become a waiter or waitress.