Social and community service managers
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Overview
Social and community service managers coordinate and supervise social service programs and community organizations. They manage workers who provide social services to the public.
Predicted employment growth
Over the next decade, jobs for social and community service managers are expected to grow by 18%, and should have about 16,300 job openings a year.
Safety from automation
Social and community service managers are less likely to be automated than 91% of other careers.
Workforce size
Social and community service managers, with 147,300 workers, form a larger workforce than 74% of careers.
Education
About 73% of social and community service managers have at least a bachelor's degree.
Education attained by social and community service managers
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Context: workers with bachelor's degrees
More social and community service managers have bachelor's degrees than 82% of other careeers.
Salaries
The median (middle) salary for social and community service managers is higher than 74% of all other jobs' middle salaries. The graph shows inflation-adjusted salaries for most social and community service managers.
This job's median $65KAll jobs' median $39K$67K$38K20142015201620172018$0$20K$40K$60K$80K$100K$120K
Context: Median Salary
Gender
Women account for 68% of social and community service managers -- that's a larger percentage than 82% of other jobs.
Gender of social and community service managers
Men
Women
Context: Salary inequity
For each career, we compared the median (middle) men's salary to the median women's salary. For social and community service managers, the median men's salary was 17% more the median woman's salary.
Race/Origin
About 21% of social and community service managers are minority, and 9% are foreign-born.
Race/origin of social and community service managers
White
Black
Pacific Islander
Hispanic
Asian
American Indian
Multiracial
Other
Context: Foreign-born workers (9%)
Where are the most jobs?
We ranked the number of jobs in Social and Community Service Managers per thousand workers in each state, DC, and Puerto Rico. The darker the blue, the higher the job density.
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
Job benefits
Employer or union-sponsored pension plans are offered to 46% of social and community service managers, and 64% have company-sponsored health insurance (21% have dependents enrolled in their employer's health plan).
Employer-provided health coverage for social and community service managers
100% premiums covered
Partial premiums covered
Plan with no cost sharing
No health insurance
Top college degrees
Here are the top college degrees held by the 72% of people in this job who have at least a bachelor's degree. Some of degrees may link to multiple programs due to the way Census classifies college majors. Click on a program to learn more about career opportunities for people who major in that field.
The downside
Some jobs are more stressful than others, and some are just plain dangerous. The following list gives the percentages of social and community service managers who report hazardous or difficult situations typically occurring at least once a week.
  • Time Pressure (64%)
  • Responsible for Others' Health and Safety (54%)
  • Deal With Unpleasant or Angry People (53%)
  • Frequency of Conflict Situations (43%)
SOURCES:24.0 O*NET
Salary and diversity
Salary overview
What do social and community service managers earn?

In this section, we want to give you a clear idea of what you can expect to earn in this career. We use two sources of data here: the Bureau of Labor Statistics (BLS), which asks employers to classify their workforce and to report salaries using the SOC-specialty level of reporting, and the American Community Survey (ACS), which asks people to classify their jobs using the broad classifications that ididio uses for career profiles, and to self-report their salaries. For some jobs, the differences in survey approaches between BLS and ACS can paint a very different end-picture. Whenever possible, we provide data from both sources.

The BLS-compiled salary data is reported by companies for their employees. This data excludes self-employed workers. We first show the distribution of salaries for social and community service managers, and then we show how the middle (median) salary for social and community service managers compares to the BLS-computed median salaries of other careers.
Distribution: Salaries for social and community service managers (BLS Salary Data)
$65K$0$20K$40K$60K$80K$100K$120K
Context: Median salaries across careers (BLS Salary Data)
$65K$0$20K$40K$60K$80K$100K$120K
We compiled household data from the ACS to determine the salaries that people working at least 35 hours a week report themselves to earn. Unlike the BLS estimates, this data includes self-employed wages. We first show the full salary distribution for all social and community service managers, and then we show how the median (middle) salary for social and community service managers compares to the median ACS-reported salary of other careers.
Distribution: Salaries for social and community service managers (ACS Salary Data)
$54K$0$20K$40K$60K$80K$100K$120K
Context: Median salaries across careers (ACS Salary Data)
$54K$0$20K$40K$60K$80K$100K$120K
Employers and salary
A look at employers and corresponding salaries
The donut shares the break-down of workers by employer type, and following we show the salary distributions for these workers based on those employer types. For some careers, the salaries can be vastly different between private, government, and self-employment. As with our salary overview, we view the both the BLS economists' salary profiles and the household-reported salaries from ACS to get a thorough understanding of where social and community service managers work and for what salary. We have the great faith in the accuracy of economist-vetted BLS data; however, the BLS restrictions on which employers are surveyed skews the data a bit (read more in the sources), and the ACS responses provide different and useful categorizations of employers and salaries.
Employers of Social and community service managers (ACS)
Private for-profit (12.7%)
Private not-for-profit (75.9%)
Local government (4.6%)
State government (3.1%)
Federal government (0.8%)
Self-employed incorporated (1.5%)
Self-employed not incorporated (1.3%)
Working without pay (0.0%)
Distribution: Salaries of social and community service managers by type of employer (ACS data)
Following are the salary distributions by employer type calculated by aggregating individual household survey responses.
$54K$54K$52K$61K$59K$65K$37K$92K$0$50,000$100,000$150,000Self-employed not incorporatedSelf-employed incorporatedFederal governmentState governmentLocal governmentPrivate not-for-profitPrivate for-profitAll
Distribution: Salaries of social and community service managers by type of employer (BLS data)
Following are the salary distributions by employer type as reported by BLS based on large employer-focused surveys. We note that smaller employer categories are not included by BLS.
$65K$103K$84K$63K$70K$0$50,000$100,000$150,000Federal governmentState governmentLocal governmentPrivateAll
Age and career advancement
Salary growth for social and community service managers

The biggest take-away from the following two charts is the relationship between salary and experience that we can infer from age. Does this job seem to attract especially younger or older workers? Does it reward experience?

Take a minute a look at how much you might expect your salary to increase with each five years' experience, as well as how the numbers working in this career changes. We only provide this data when there are enough consistent ACS survey responses to allow a reasonable margin of error, so for some careers you will see gaps in our reporting of salary by age.

$59K$64K$56K$64K$62K$60K$26K$41K$50K$0$50K$100K$150KSalary distribution20-2425-2930-3435-3940-4445-4950-5455-5960-64
010K20K30K40K50KNumber employed20-2425-2930-3435-3940-4445-4950-5455-5960-64

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Gender and Equity
Social and community service managers and gender

With 68% women, this occupation has a higher percentage of women than 82% of careers.

Context: Women in the workforce
68%0%20%40%60%80%100%
Gender of Social and community service managers
Men (32%)
Women (68%)
Distribution: Salaries by gender

As we'll illustrate at the bottom of this section, the median salary for all full-time male workers in the US exceeds the full-time median salary for women by 20%. The situation is a little better for social and community service managers, with the median salary for men 17% higher than the median salary for women. This chart shows you the salary range for most workers by gender.

$53K$62K$0$50K$100K$150KWomenMen
Context: Salary Inequity

Nationwide there are twenty careers for which men do not have a higher median (middle) salary than women. The chart below shows the salary inequity, the percentage by which the median men's salary is higher than the median women's salary, for most jobs. Social and community service managers have one of the middle percentage increases for men's salary, with the increase for the men's median salary over the women's median salary in this job higher than that for 50% of other jobs.

17%0%20%40%60%80%100%

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Race/Origin
Race and origin of social and community service managers

The representation of minority and foreign-born workers is quite different between careers, and the relative pay of those workers also varies significantly between careers. The percentage of minority social and community service managers falls in about the middle of all careers' percentages. There is a smaller percentage of foreign-born workers in this career than in most other careers.

Race/origin of social and community service managers
White (77% )
Black (13% )
Asian (4% )
Multiracial (3% )
Other (2% )
American Indian (1% )
Hispanic (1% )
Pacific Islander (0% )
Context: Representation of minorities in the workforce
21%0%20%40%60%80%100%
Context: Representation of foreign-born workers
9%0%20%40%60%80%100%
Distribution: Salaries for social and community service managers by race/origin

For some careers, there is a pay disparity depending on race or origin, though this is not prevalent. We calculate standard errors for all of our calculations, and when the error is high we do not show results. Therefore, for some jobs will have omitted race/origin categories.

$50K$51K$51K$52K$56K$57K$57K$0$50K$100K$150KOtherHispanicBlackMultiracialWhiteAmerican IndianAsian
Distribution: Salaries for social and community service managers by nativity
$54K$57K$0$20K$40K$60K$80K$100K$120KAll native citizensAll foreign-born

Our only sources for career data containing age, gender, or origin/race come from the Census Bureau. To provide these breakdowns, we have aggregated ACS person-level career survey responses by career, gender, race, and age. These graphics reflect the results of our aggregations, and are useful for identifying trends. A careful statistical study of the impact of age, gender, and race on salaries would correct for other factors that could be contributing to salary differences.

Pathways to this career
Education requirements and salary
Education attained by social and community service managers

According to the Bureau of Labor Statistics (BLS), social and community service managers typically hold a bachelor's degree.

Sometimes the typical education identified by the BLS differs a bit from the reality of the how much education current workers actually have. The donut shows the education level held by people currently working as social and community service managers as reported in responses to the American Community Survey. Following, we investigate whether education level influences salary for social and community service managers.

Education attained by social and community service managers
None
High School
Some College
Associate's Degree
Bachelor's Degree
Master's Degree
Professional Deg/Doct
Doctorate
Details: Education and training recommended for social and community service managers

Most social and community service manager jobs require a bachelor’s degree in social work, public or business administration, public health, or a related field. However, some positions also require a master’s degree.

Distribution: Salary by education level

What level of education is truly needed for social and community service managers? Below we see the distribution of social and community service managers salaries based on the education attained. These comparisons are based on all survey responses by those who identified themselves as social and community service managers, and are not intended as a statistical analysis of salary differences that would correct for non-educational factors that could contribute to high or low earnings.

$39K$40K$45K$47K$53K$67K$79K$83K$0$50K$100K$150K$200KNone (1%)High School (7%)Some College (13%)Associate's Degree (6%)Bachelor's Degree (39%)Master's Degree (29%)Professional Deg/Doct (3%)Doctorate (2%)
Bachelor's degree pathways
College majors held by social and community service managers

This table shows the college majors held by people working as social and community service managers. Select any degree to see detailed information. We are able to connect careers to degrees using the American Community Survey (ACS), and their degrees are defined a little differently from our programs, which are based on standard CIP classifications. Therefore, selecting some degrees will lead to a selection of CIP-level programs from which to choose.

If you see "**" before the name of a degree/program, that means this field is one that the Department of Education believes is preparatory for this career. However, you can see from this list that those recommendations are far from your only path to this job!

Degree
Select any title to learn more about that degree
Percentage of Social and community service managers with this degree
Salary for all majors
Salary distribution (across jobs). Showing 0-$200,000.
Median
Middle 50%
Middle 80%
Education
Final education level of all people with this major
Bachelor's Degree
Master's Degree
Doctorate
Gender
Gender of people this bachelor's degree
Men
Women
The link between degrees and careers
The link between degrees and careers

With the following "sankey" diagram, you can follow the top ten bachelor's degrees held by people working as social and community service managers, and then, in turn, you can see the 10 occupations that hire the most of each degree's graduates. This visualization links fields of studies and careers, suggesting both similar careers and options for degrees. The full list of bachelor's degrees held by social and community service managers given in the previous section reminds us that there are many paths to these careers beyond what we can summarize here.

Switching Careers
Most common new jobs
The most common next careers for social and community service managers

What jobs will most social and community service managers hold next year?

The data in this chart comes from person interviews for the Census Bureau's Current Population Survey. The survey interviews households eight times over a two-year period, allowing us a glimpse into how people move from job to job. You can see more details from the results of the survey in our last tab in this section, and you can read about our methodology in our source descriptions.

Here we see all of the jobs that at least 1% of social and community service managers reported holding in their second year's survey. Is your future job on this list?

Social and community service managersManagers (specialized areas)Social workersMedical and health services managersChief executives and legislatorsCounselorsEducation administratorsManagement analystsFirst-line supervisors of office and administrative support workersOffice and administrative support workersSocial and human service assistantsGeneral and operations managersSecretaries and administrative assistantsTeachers and instructors (specialized areas)Directors of religious activities and educationReal estate managersPersonal care aides
Lateral career moves
Lateral job transitions for social and community service managers

A lateral career transition is a move to a job with similar pay and responsibilities. A move to such a job can offer a change of pace without an increase in stress or a decrease in pay. The following table simply identifies all 10 jobs which were held by at least 1% of survey respondents before working as social and community service managers as well as 1% of respondents after working as social and community service managers. Select a row to investigate the job's full description and determine if it truly offers an opportunity for a lateral transition.

Lateral-move careers for social and community service managers
Annual openings
How many openings are expected each year?
Salary
Salary distribution for people in this occupation. Range is 0-$200,000.
Median
Middle 50%
Middle 80%
Education
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Gender
Men
Women
Secretaries and administrative assistants
395,200
$0$200K$36K
General and operations managers
210,700
$0$200K$67K
Counselors
96,100
$0$200K$44K
Management analysts
87,200
$0$200K$76K
Social workers
84,700
$0$200K$43K
Managers (specialized areas)
84,000
$0$200K$72K
Education administrators
45,800
$0$200K$68K
Medical and health services managers
36,700
$0$200K$69K
Office and administrative support workers
30,900
$0$200K$40K
Chief executives and legislators
24,000
$0$200K$96K
Full prior and next career listings
Prior and next careers for social and community service managers: full listings

What do people typically do before and after they work as social and community service managers? Here are the full lists of all jobs that at least 1% of social and community service managers surveyed reported as holding a year earlier or later.

Choose which type of transition to view
Prior jobs
Next jobs
Prior careers for social and community service managers
Annual openings
How many openings are expected each year?
Salary
Salary distribution for people in this occupation. Range is 0-$200,000.
Median
Middle 50%
Middle 80%
Education
High School
Some College
Bachelor's Degree
Master's Degree
Doctorate
Gender
Men
Women
Percentage Transitioning
What percentage worked in this job the previous year?
Secretaries and administrative assistants
395,200
$0$200K$36K
2.0%
General and operations managers
210,700
$0$200K$67K
1.4%
Postsecondary teachers
172,500
$0$200K$62K
1.0%
Recreation and fitness workers
131,400
$0$200K$30K
1.5%
Counselors
96,100
$0$200K$44K
2.5%
Management analysts
87,200
$0$200K$76K
1.6%
Social workers
84,700
$0$200K$43K
4.3%
Managers (specialized areas)
84,000
$0$200K$72K
6.0%
Financial managers
56,900
$0$200K$68K
2.1%
Education administrators
45,800
$0$200K$68K
1.6%
Medical and health services managers
36,700
$0$200K$69K
2.3%
Community and Social Service Specialists
31,300
$0$200K$42K
1.4%
Office and administrative support workers
30,900
$0$200K$40K
1.4%
Chief executives and legislators
24,000
$0$200K$96K
2.2%
Social and community service managers
16,300
$0$200K$54K
33.4%
No occupation
5.2%
Read about social and community service managers
Responsibilities and activities
Responsibilities and activities

Social and community service managers typically do the following:

  • Work with community members and other stakeholders to identify necessary programs and services
  • Oversee administrative aspects of programs to meet the objectives of the stakeholders
  • Analyze data to determine the effectiveness of programs
  • Suggest and implement improvements to programs and services
  • Plan and manage outreach activities to advocate for increased awareness of programs
  • Write proposals for social services funding

Social and community service managers work for a variety of social and human service organizations. Some of these organizations focus on working with a particular demographic, such as children, people who are homeless, older adults, or veterans. Others focus on helping people with particular challenges, such as substance abuse, mental health needs, chronic hunger, and long-term unemployment.

Social and community service managers are often expected to show that their programs and services are effective. They collect statistics and other information to evaluate the impact their programs have on the community or their target audience. They are usually required to report this information to administrators or funders. They may also use evaluations to identify opportunities to improve their programs, such as providing mentorship and assessments for their staff.

Although the specific job duties of social and community service managers may vary with the size of the organization, most managers must recruit, hire, and train new staff members. They also supervise staff, such as social workers, who provide services directly to clients. Additionally, they may perform some of the services of the workers they oversee.

In large agencies, social and community service managers tend to have specialized duties. They may be responsible for running only one program in an organization and reporting to the agency’s upper management. They usually do not design programs but instead supervise and implement programs set up by administrators, elected officials, or other stakeholders.

In small organizations, social and community managers often have many roles. They represent their organization through public speaking engagements or in communitywide committees; they oversee programs and execute their implementations; they spend time on administrative tasks, such as managing budgets; and they also help with raising funds and meeting with potential donors.

Personality and skills
Personality and skills

Can you see yourself in the ranks of social and community service managers? Here are the skills and traits that could lead to success.

Analytical skills
Social and community service managers need to understand and evaluate data in order to provide strategic guidance to their organization. They must be able to monitor and evaluate current programs as well as determine new initiatives.
Communication skills
Social and community service managers must be able to speak and write clearly so that others can understand them. Public speaking experience is also helpful because social and community service managers often participate in community outreach.
Managerial skills
Social and community service managers spend much of their time administering budgets and responding to a wide variety of issues.
Problem-solving skills
Social and community service managers must be able to address client, staff, and agency-related issues as they occur.
Time-management skills
Social and community service managers must prioritize and handle numerous tasks for multiple customers, often in a short timeframe.
Trends in employment
Salary trends
Distribution and trends: Salaries for social and community service managers
Choose actual dollars or inflation-adjusted dollars to view
Adjusted for inflation
Historic dollars

In 2018, the median (middle) salary for social and community service managers was higher than 74% of all other jobs' middle salaries. This graphic shows how the salary distribution (adjusted for inflation) has changed for this job over recent years. The gray line, as a comparison, shows the median salary of all US workers.

This job's median $65KAll jobs' median $39K$62K$38K200420052006200720082009201020112012201320142015201620172018$0$20K$40K$60K$80K$100K$120K
Projected versus actual employment
Exploring actual employment trends versus projected trends

Currently, jobs for social and community service managers are anticipated to grow by 18% over the next decade; only 8% of jobs are predicted to grow more.

The projected employment for social and community service managers is the best guess created by talented economists and statisticians at the Bureau of Labor Statistics (BLS). However, as you look through several careers you'll notice that the projections are heavily influenced by past performance and may miss current trends. No one can tell the future, and as new information and better techniques are developed, actual counts and future projections may change. Here's a glimpse at the actual counts versus the projections over time.

2000201020202030050,000100,000150,000200,000
Employment counts
Actual measured employment
BLS 10-year predictions
Variation by state
Employment
State-by-state employment numbers

Some careers tend to be centered in specific parts of the country. For example, most jobs in fashion are in New York or California. Let's see if your dream job is easy to find in your dream location! We have a few choices for viewing the data that can help you get a full employment picture.

Job density versus job count

Which states hire the most social and community service managers? We wonder if that's a fair question since states come in all sizes, so instead let's start with the question of which states have the highest density of people working as social and community service managers. You can choose to view the number of jobs per state if you prefer.

BLS vs ACS data

This map defaults to employment information from the Bureau of Labor Statistics (BLS), which provides job totals carefully compiled for accuracy and with a primary focus on how employers describe their workers. The BLS job totals do not count self-employed workers. We've also compiled totals using the Census Bureau's American Community Survey (ACS) which are based on how workers describe themselves. Sometimes ACS results are quite a bit different from the employer-based BLS data.

Choose the metric to review
Jobs per 1000 working
Number of jobs
Use this data source
BLS
Number of Social and Community Service Managers per 1,000 workers (BLS)
Select a state to see local area details
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0.01.02.03.0
Salary
Salaries by state
Let's get a feel for where social and community service managers earn the highest salaries. There are several choices for which data we consider and how we view that data, and each can lead to different conclusions, so please read on...
Median salary versus state ratio

We use two methods to compare salaries across states:

  • In-state comparisons: the ratio of median (middle) salaries for social and community service managers compared to the median salary for all people working in each state, or
  • Median salary: the unaltered median salaries for social and community service managers.

We hope the ratio allows perspective about how salaries may compare to the regional cost-of-living.

BLS vs ACS data

We have two sources for statewide salary information with important distinctions. The BLS data is created by surveying companies, missing individuals who are self-employed or work for smaller companies. The ACS data is compiled from multi-faceted household surveys and may reflect the inconsistencies that people may have in reporting information.

Choose the metric to review
In-state comparisions
Median salary
Use this data source
BLS
Median salary ratio: Social and Community Service Managers to all workers (BLS)
The darkest shading corresponds to states in which social and community service managers earn the highest salary when compared to other jobs in the state. We think this ratio might be a better indicator than the actual salary for your buying power as a state resident.
Select a state to see local area details
AKMEVTNHWAIDMTNDMNMINYMARIORUTWYSDIAWIINOHPANJCTCANVCONEMOILKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
0.00.51.01.52.02.5
Compare to similar jobs

If this job interests you, then use the dots below to find other jobs you might like. The dots closer to the top represent jobs that are like Social and community service managers (shown with a blue star). Look for the dots to the right to find the best salaries! (We pulled salary data from BLS, and they give a top salary value of just over $200K to protect privacy, so our graph would go much higher if the salaries were not top coded.)

How should the career similarity be computed

There are a number of ways to measure the similarity of jobs, here are a few we provide:

  • Interests: Also known as a Holland Code - Are you a thinker? A helper? What fits your personality?
  • Environment: Are there hazards? Will you be comfortable? Will it be stressful?
  • Knowledge: What do you need to know the most about?
  • Physical Abilities: Do you need to especially strong or coordinated?
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