Postal Service Clerks
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OverviewSalaryAboutEducationWhere are the jobsEmploymentGenderRace/Origin
Overview
Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.
This career appears to require experience.
Titles for this career often contain these words
ClerkMailPostalServiceBulkDistributionWindowSalesDeliveryOrderPostAssociateSSATechnicianBusinessEntryCounterDockAgentCallerHandlerMailingMailroomMoneyParcelPartTimeFlexiblePTFOfficeSupportEmployeeSpecialStamp
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Responsibilities and activities

Postal service workers typically do the following:

  • Collect letters and parcels
  • Sort incoming letters and parcels
  • Sell stamps and other postal products
  • Get customer signatures for registered, certified, and insured mail
  • Operate various types of postal equipment
  • Distribute incoming mail from postal trucks

Postal service workers receive and process mail for delivery to homes, businesses, and post office boxes. Workers are classified based on the type of work they perform.

The following are examples of types of postal service workers:

Postal service clerks sell stamps, money orders, postal stationery, mailing envelopes, and boxes in post offices throughout the country. These workers register, certify, and insure mail, calculate and collect postage, and answer questions about other postal matters. They also may help sort mail.

Postal service mail carriers deliver mail to homes and businesses in cities, towns, and rural areas. Most travel established routes, delivering and collecting mail. Mail carriers cover their routes by foot, vehicle, or a combination of both. Some mail carriers collect money for postage due. Others, particularly in rural areas, sell postal products, such as stamps and money orders. All mail carriers must be able to answer customers’ questions about postal regulations and services and, upon request, provide change-of-address cards and other postal forms.

Postal service mail sorters, processors, and processing machine operators prepare incoming and outgoing mail for distribution at post offices and mail processing centers. They load and unload postal trucks and move mail around processing centers. They also operate and adjust mail processing and sorting machinery.

Salary
Median salary: $50,150 annually
Half of those employed in this career earn between $38,980 and $62,990.
$50K$0$20K$40K$60K$80K
Context: Median Salary
How do salaries for this career compare to other jobs' salaries?
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Salary growth for postal service clerks
Is this job likely to reward you for sticking with it through pay raises and promotions? The higher a job’s “experience quotient,” the more you are likely to get as you stay there.
Experience quotient percentile
Take a minute to look at how much you might expect your salary to increase with each five years' experience, as well as how the numbers working at each age change. Does this seem to be a job for the young or the old, or could it be a career offering steady salary growth for many years?
Salary distribution
$54K$59K$60K$61K$56K$36K$43K$41K$31K$0$20K$40K$60K$80K20-2425-2930-3435-3940-4445-4950-5455-5960-64
Number employed
05K10K15K20K25K20-2425-2930-3435-3940-4445-4950-5455-5960-64
About Postal Service Clerks
How do benefits for this career compare to other jobs? The availability of health care, especially employer provided health care, and pension plans can add significantly to the value of compensation you receive in a career. These charts compare how this career compares to other careers with regard to health care and pension plans.
Employee has health insurance
Employer is providing health insurance
Employer-provided pension plan is available
Worker concerns
Some jobs are more stressful than others, and some are just plain dangerous. The following list gives the percentages of postal service clerks who report hazardous or difficult situations typically occurring at least once a week.
  • Unpleasant or Angry People (84%)
  • Time Pressure (65%)
  • Exposed to Contaminants (56%)
  • High Conflict Frequency (52%)
  • Responsible for Others' Health (38%)
SOURCES:
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Personality and skills
Can you see yourself in the ranks of Postal Service Clerks? Here are the skills and traits that could lead to success.
Customer-service skills
Postal service workers, particularly clerks, regularly interact with customers. As a result, they must be courteous and tactful and provide good client service.
Physical stamina
Postal service workers, particularly mail carriers, must be able to stand or walk for long periods.
Physical strength
Postal service workers must be able to lift heavy mail bags and parcels without injuring themselves.
Education pathways to this career
Education attained by postal service clerks
According to the Bureau of Labor Statistics (BLS), postal service clerks typically hold a high school diploma or equivalent.
Sometimes the typical education identified by the BLS differs a bit from the reality of the how much education current workers actually have. The donut shows the education level held by people currently working as postal service clerks as reported in responses to the American Community Survey.
Details: Education and training recommended for postal service clerks

Most postal service workers have a high school diploma. All applicants must have a good command of English.

Education level of Postal Service Clerks
Only 15% of postal service clerks have a bachelor's degree or higher.
Education attained by postal service clerks
None
High School
Some College
Associate's Degree
Bachelor's Degree
Master's Degree
Professional Degree
Doctorate
Where are the jobs
State-by-state employment numbers
Some careers tend to be centered in specific parts of the country. For example, most jobs in fashion are in New York or California. Let's see if your dream job is easy to find in your dream location! We have a few choices for viewing the data that can help you get a full employment picture.
Select a state to see local area details
Number of Postal Service Clerks per 1,000 workers (ACS)
AKMEWIVTNHWAIDMTNDMNILMINYMAORUTWYSDIAINOHPANJCTRICANVCONEMOKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
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Job density versus job count
Which states hire the most postal service clerks? We wonder if that's a fair question since states come in all sizes, so instead let's start with the question of which states have the highest density of people working as postal service clerks. You can choose to view the number of jobs per state if you prefer.
Salaries by state
Let's get a feel for where postal service clerks earn the highest salaries. There are several choices for which data we consider and how we view that data, and each can lead to different conclusions, so please read on...
Median salary versus state ratio
We use two methods to compare salaries across states:
  • In-state comparisons: the ratio of median (middle) salaries for postal service clerks compared to the median salary for all people working in each state, or
  • Median salary: the unaltered median salaries for postal service clerks.
We hope the ratio allows perspective about how salaries may compare to the regional cost-of-living.
The darkest shading corresponds to states in which postal service clerks earn the highest salary when compared to other jobs in the state. We think this figure might be a better indicator than the actual salary for your buying power as a state resident.
Select a state to see local area details
Location-adjusted median salary for Postal Service Clerks (ACS)
AKMEWIVTNHWAIDMTNDMNILMINYMAORUTWYSDIAINOHPANJCTRICANVCONEMOKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
Employment
10% of Postal service clerks are working part time.
We’ve found that some jobs have a huge number of part-time workers, and typically that is because they are unable to find full-time work or the job itself can’t provide full-time hours. With 10% part-time workers, this occupation has a lower percentage of part-time workers than 55% of careers.
10%0%20%40%60%80%100%
Employer types
This donut shares the break-down of workers by employer type, giving us a picture of what employers most typically hire for this career.
Employers of undefined (ACS)
Private for-profit
Private not-for-profit
Local government
State government
Federal government
Self-employed incorporated
Self-employed not incorporated
Working without pay
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Distribution: Salaries of postal service clerks by type of employer
Here are the salary distributions based on employer type.
$57K$58K$43K$0$20,000$40,000$60,000$80,000Federal governmentPrivate for-profitAll
Gender
Postal service clerks and gender
With 53% women, this occupation has a higher percentage of women than 64% of careers.
Gender of Postal service clerks
Men (47%)
Women (53%)
Distribution: salaries by gender
Does gender greatly influence your salary in this career? The closer the bars are, the less discrepancy there is.
$54K$59K$0$100K$200K$300KWomenMen
We only include salary data when the survey error is less than 20%, so you may see only partial information for some categories.
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Context: Women in the workforce
How does this career compare to other careers with regard to the percentage of women in the career.
53%0%20%40%60%80%100%
Context: Salary inequity
The median salary for all full-time male workers in the US exceeds the full-time median salary for women by 19%. The situation is a little better for postal service clerks, with the median salary for men 9% higher than the median salary for women.
9%0%20%40%60%80%100%
Race/Origin
Race and origin of Postal service clerks
This donut shows the distribution of race and origin among those employed as Postal service clerks.
Race/origin of postal service clerks
White (51% )
Black (31% )
Asian (12% )
Other (2% )
Multiracial (2% )
Hispanic (1% )
American Indian (0% )
Pacific Islander (0% )
Distribution: salaries by race/origin
Some careers might have a pay disparity based on race or origin, the closer the below bars are the less of a discrepancy is present.
$43K$49K$53K$53K$55K$58K$60K$0$20K$40K$60K$80KAmerican IndianHispanicMultiracialBlackOtherWhiteAsian
We only include salary data when the survey error is less than 20%, so you may see only partial information for some categories.