General Office Clerks
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Overview
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Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
Titles for this career often contain these words
ClerkOfficeAssistantClericalWorkerAideCardCoordinatorControlBloodCreditDocumentFieldGeneralAnimalBankUnitSpecialistTechnicianTestExaminationFloorLostMedicalHelperSupportPolicePropertyRouterRealEstateAdministrationAdministrativeAdminAdmissionsEvaluatorAgentLicensingHospitalShelterAuctionAuditAutomobileContractCalendarDonorBoardAttendantBroadcastCheckerCallCenterCarDistributorCareerGuidanceChartCharterCirculationDentistCodeCongressionalDistrictCopyrightExpertDataDeskDietExaminerProcessorElectionProctorRepresentativeFingerprintSpaceAllocatorFrontGovernmentGradingGreigeGoodsMarkerHistoryIdentificationInsuranceLaboratoryLaundryLoanFoundChargeMapMarketingMediaMelterNewsAdministratorAssociateAutomationEmployeeServicesOrderCallerPressClippingsCutterPasterPrincipalPrizeProcessServerProgramRadioMessageReturnedTelephoneEquipmentAppraiserStubberTelegraphServiceThrowOutTraceTrainTripFollowerUnderwritingUtilityWeatherWrongAddressYard
Education
Only 22% of general office clerks have a bachelor's degree or higher.
Education attained by general office clerks
None
High School
Some College
Associate's/Cert.
Bachelor's Degree
Master's Degree
Professional Degree
Doctorate
Context: workers with bachelor's degrees
This is near the middle of all careeers' percentages of bachelor's holders.
Employment
Workforce size
General office clerks, with 3,158,500 workers, form a larger workforce than 100% of careers.
Predicted employment growth
Over the next decade, jobs for general office clerks are expected to shrink by 4%, and should have about 360,400 job openings a year.
Safety from automation
General office clerks are more likely to be automated than 89% of other careers.
Salaries
Context: Median Salary
How do salaries for general office clerks compare to other jobs' salaries?
Distribution: What salary can you expect?
See what most general office clerks earn.
$34K$0$20K$40K$60K
Gender
Women account for 82% of general office clerks -- that's a larger percentage than 92% of other jobs.
Gender of general office clerks
Men
Women
Context: Salary inequity
For each career, we compared the median (middle) men's salary to the median women's salary. For general office clerks, the median men's salary was 12% more the median woman's salary.
Race/Origin
About 25% of general office clerks are minority, and 13% are foreign-born.
Race/origin of general office clerks
White
Black
Pacific Islander
Hispanic
Asian
American Indian
Multiracial
Other
Context: Foreign-born workers (13%)
Where are the most jobs?
We ranked the number of jobs in General Office Clerks per thousand workers in each state, DC, and Puerto Rico. Blue indicates low density, with lighter shades moving to yellow indicating higher numbers working in this profession.
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Benefits
How do benefits for this career compare to other jobs?
Context: Employer offers health insurance
Context: Employer offers a pension plan
Context: workers are union members
Worker concerns
Some jobs are more stressful than others, and some are just plain dangerous. The following list gives the percentages of general office clerks who report hazardous or difficult situations typically occurring at least once a week.
  • Time Pressure (66%)
  • Deal With Unpleasant or Angry People (37%)
  • Frequency of Conflict Situations (33%)
SOURCES:
Salary and diversity
What do general office clerks earn?
The Bureau of Labor Statistics (BLS) provides company-reported job titles and corresonding salaries. This data excludes self-employed workers.
Distribution: Salaries for general office clerks (BLS Salary Data)
$34K$0$20K$40K$60K$80K$100K$120K
Context: Median salaries across careers (BLS Salary Data)
$34K$0$20K$40K$60K$80K$100K$120K
The American Community Survey (ACS) asks individuals to report their occupation and salary, and as such includes self-employed workers.
Distribution: Salaries for general office clerks (ACS Salary Data)
$34K$0$20K$40K$60K$80K$100K$120K
Context: Median salaries across careers (ACS Salary Data)
$34K$0$20K$40K$60K$80K$100K$120K
General Office Clerks: Inflation-adjusted salary trend
This job's median $36KAll jobs' median $45K$35K$44K070809101112131415161718$0$20K$40K$60K$80K
A look at employers and corresponding salaries
The donut shares the break-down of workers by employer type, giving us a picture of what employers most typically hire general office clerks.
Employers of General Office Clerks (ACS)
Private for-profit (61.4%)
Private not-for-profit (8.7%)
Local government (13.7%)
State government (8.7%)
Federal government (5.4%)
Self-employed incorporated (1.3%)
Self-employed not incorporated (0.7%)
Working without pay (0.1%)
Distribution: Salaries of general office clerks by type of employer (ACS data)
Following are the salary distributions by employer type calculated by aggregating individual household survey responses.
$34K$35K$36K$43K$33K$35K$38K$30K$21K$0$20,000$40,000$60,000$80,000$100,000Working without paySelf-employed not incorporatedSelf-employed incorporatedFederal governmentState governmentLocal governmentPrivate not-for-profitPrivate for-profitAll
Distribution: Salaries of general office clerks by type of employer (BLS data)
Following are the salary distributions by employer type as reported by BLS based on large employer-focused surveys. We note that smaller employer categories are not included by BLS.
$34K$0$20,000$40,000$60,000All

We only include salary data when the survey error is less than 20%, so you may see only partial information for some categories.

Salary growth for general office clerks

Is this a job that rewards experience, or is this job most likely a part of a career ladder? The higher a job's experience quotient, the more experience is rewarded with pay increases. Jobs in the green range have the best rewards with experience.

Take a minute to look at how much you might expect your salary to increase with each five years' experience, as well as how the numbers working at each age change. Does this seem to be a job for the young or the old, or could it be a career offering steady salary growth for many years?

Salary distribution
$38K$23K$38K$36K$30K$39K$36K$32K$39K$0$20K$40K$60K$80K20-2425-2930-3435-3940-4445-4950-5455-5960-64
Number employed
050K100K150K20-2425-2930-3435-3940-4445-4950-5455-5960-64

We only include salary data when the survey error is less than 20%, so you may see only partial information for some categories.

General office clerks and gender

With 82% women, this occupation has a higher percentage of women than 92% of careers.

Context: Women in the workforce
82%0%20%40%60%80%100%
Gender of General office clerks
Men (18%)
Women (82%)
Distribution: Salaries by gender

The median salary for all full-time male workers in the US exceeds the full-time median salary for women by 19%. The situation is a little better for general office clerks, with the median salary for men 12% higher than the median salary for women.

$34K$38K$0$20K$40K$60K$80KWomenMen
Context: Salary Inequity

The chart below shows the salary inequity, the percentage by which the median men's salary is higher than the median women's salary for all but about 20 jobs in which women typically earn more than men. General office clerks have one of the smaller inequity calculations, with the increase for men's median salary over women's median salary in this job lower than that for 62% of other jobs.

12%0%20%40%60%80%100%

We only include salary data when the survey error is less than 20%, so you may see only partial information for some categories.

Race and origin of general office clerks

Here we check out the diversity of origin in this career. There is a higher percentage of minority general office clerks than for 69% of other careers. The percentage of foreign-born workers in this career is near the middle of all careers.

Race/origin of general office clerks
White (70% )
Black (14% )
Asian (6% )
Other (5% )
Multiracial (2% )
Hispanic (2% )
American Indian (1% )
Pacific Islander (0% )
Context: Representation of minorities in the workforce
25%0%20%40%60%80%100%
Context: Representation of foreign-born workers
13%0%20%40%60%80%100%
Distribution: Salaries for general office clerks by race/origin

For some careers, there is a pay disparity depending on race or origin, though this is not prevalent. We calculate standard errors for all of our calculations, and when the error is high we do not show results. Therefore, for some jobs will have omitted race/origin categories.

$32K$32K$32K$33K$34K$34K$35K$37K$0$20K$40K$60K$80KOtherAmerican IndianHispanicMultiracialWhiteBlackPacific IslanderAsian
Distribution: Salaries for general office clerks by nativity
$34K$34K$0$20K$40K$60K$80KAll native citizensAll foreign-born

We only include salary data when the survey error is less than 20%, so you may see only partial information for some categories.

General office clerks and Part-time/Full-time employment

We've found that somes jobs hava a huge number of part-time workers, and that typically most who are working part-time are doing so because they cannot find full-time work or the job they have cannot provide full-time hours. With 28% part-time workers, this occupation has a higher percentage of part-time workers than 81% of careers.

Context: Part-time workers in the workforce
28%0%20%40%60%80%100%
Why workers are part-time
Full-Time is less than 35 hours a week
Retired/Social Security limit on earnings
Could not find full-time work
Seasonal work
Slack work/business conditions
School/training
Health/medical limitations
Child care problems
Other family/personal obligations
Other reasons
Distribution: Salaries by part-time/full-time status

The salary distributions for full-time and part-time general office clerks is shown following.

$10K$34K$0$20K$40K$60K$80KPart-time workersFull-time workers
Pathways to this career
Education attained by general office clerks

According to the Bureau of Labor Statistics (BLS), general office clerks typically hold a high school diploma or equivalent.

Sometimes the typical education identified by the BLS differs a bit from the reality of the how much education current workers actually have. The donut shows the education level held by people currently working as general office clerks as reported in responses to the American Community Survey.

Details: Education and training recommended for general office clerks

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be helpful for those who aren’t already familiar with them.

Education attained by general office clerks
None
High School
Some College
Associate's/Cert.
Bachelor's Degree
Master's Degree
Professional Degree
Doctorate
Distribution: Salary by education level

What level of education is truly needed for general office clerks? Below we see the distribution of general office clerks salaries based on the education attained.

$29K$32K$33K$35K$38K$43K$40K$55K$0$20K$40K$60K$80K$100K$120KNone (3%)High School (29%)Some College (32%)Associate's/Cert. (13%)Bachelor's Degree (18%)Master's Degree (3%)Professional Degree (0%)Doctorate (0%)

We only include salary data when the survey error is less than 20%, so you may see only partial information for some categories.

The Department of Education recommends the following college degree programs as preparation for this career. You can click the program row to learn more about the program and explore a list of schools that offer the program.

Number of degrees awarded in 2017
Education
Education level of awarded degrees
Associate's degree or certificate
Bachelor's
Graduate
Gender
Gender of graduates
Men
Women
Race/Origin
Race/origin of graduates
White
Minority
International
Switching Careers
The most common next careers for general office clerks

What jobs will most general office clerks hold next year?

The data in this chart comes from person interviews for the Census Bureau's Current Population Survey. The survey interviews households eight times over a two-year period, allowing us a glimpse into how people move from job to job. You can see more details from the results of the survey in our last tab in this section, and you can read about our methodology in our source descriptions.

Here we see all of the jobs that at least 1% of general office clerks reported holding in their second year's survey. Is your future job on this list?

General Office ClerksSecretaries and administrative assistantsReceptionists and Information ClerksBookkeeping, Accounting, and Auditing ClerksCustomer Service RepresentativesFirst-Line Supervisors of Office and Administrative Support WorkersBilling and Posting ClerksFile ClerksRetail SalespersonsOffice and administrative support workers, all otherNursing, psychiatric, and home health aides
Lateral job transitions for general office clerks

A lateral career transition is a move to a job with similar pay and responsibilities. A move to such a job can offer a change of pace without an increase in stress or a decrease in pay. The following table simply identifies all 8 jobs which were held by at least 1% of survey respondents before working as general office clerks as well as 1% of respondents after working as general office clerks. Select a row to investigate the job's full description and determine if it truly offers an opportunity for a lateral transition.

Prior and next careers for general office clerks: full listings

What do people typically do before and after they work as general office clerks? Here are the full lists of all jobs that at least 1% of general office clerks surveyed reported as holding a year earlier or later.

Choose which type of transition to view
Prior jobs
Next jobs
Employed
How many people have this job?
Salary
Salary distribution for people in this occupation. Range is 0-$200,000.
Median
Middle 50%
Middle 80%
Education
No degree
Associate's/Cert.
Bachelor's Degree
Master's Degree
Doctorate/Professional
Gender
Men
Women
Percentage Transitioning
What percentage worked in this job the previous year?
Variation by state
State-by-state employment numbers

Some careers tend to be centered in specific parts of the country. For example, most jobs in fashion are in New York or California. Let's see if your dream job is easy to find in your dream location! We have a few choices for viewing the data that can help you get a full employment picture.

Job density versus job count

Which states hire the most general office clerks? We wonder if that's a fair question since states come in all sizes, so instead let's start with the question of which states have the highest density of people working as general office clerks. You can choose to view the number of jobs per state if you prefer.

BLS vs ACS data

This map defaults to employment information from the Bureau of Labor Statistics (BLS), which provides job totals carefully compiled for accuracy and with a primary focus on how employers describe their workers. The BLS job totals do not count self-employed workers. We've also compiled totals using the Census Bureau's American Community Survey (ACS) which are based on how workers describe themselves. Sometimes ACS results are quite a bit different from the employer-based BLS data.

Choose the metric to review
Jobs per 1000 working
Number of jobs
Use this data source
BLS
Number of General Office Clerks per 1,000 workers (BLS)
Select a state to see local area details
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0.010.020.030.0
Salaries by state
Let's get a feel for where general office clerks earn the highest salaries. There are several choices for which data we consider and how we view that data, and each can lead to different conclusions, so please read on...
Median salary versus state ratio

We use two methods to compare salaries across states:

  • In-state comparisons: the ratio of median (middle) salaries for general office clerks compared to the median salary for all people working in each state, or
  • Median salary: the unaltered median salaries for general office clerks.

We hope the ratio allows perspective about how salaries may compare to the regional cost-of-living.

BLS vs ACS data

We have two sources for statewide salary information with important distinctions. The BLS data is created by surveying companies, missing individuals who are self-employed or work for smaller companies. The ACS data is compiled from multi-faceted household surveys and may reflect the inconsistencies that people may have in reporting information.

Choose the metric to review
Location-adjusted median salary
Median salary
Use this data source
BLS
Location-adjusted median salary for General Office Clerks (BLS)
The darkest shading corresponds to states in which general office clerks earn the highest salary when compared to other jobs in the state. We think this ratio might be a better indicator than the actual salary for your buying power as a state resident.
Select a state to see local area details
AKMEWIVTNHWAIDMTNDMNILMINYMAORUTWYSDIAINOHPANJCTRICANVCONEMOKYWVVAMDDEAZNMKSARTNNCSCDCOKLAMSALGAHITXFLPR
$0$10K$20K$30K$40K$50K
Compare to similar jobs

If this job interests you, then use the tabs and education selector to find other careers that might be a good fit for you.

How should the career similarity be computed?

There are a number of ways to measure the similarity of jobs, here are a few we provide:

  • Interests: Also known as a Holland Code - Are you a thinker? A helper? What fits your personality?
  • Environment: Are there hazards? Will you be comfortable? Will it be stressful?
  • Knowledge: What do you need to know the most about?
  • Physical Abilities: Do you need to especially strong or coordinated?