OverviewSalary and DebtCareersSchoolsRelated ProgramsGenderRace/Origin
Customer service management is a program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
School with the highest reported median starting salary ($69K) with a Certificate: Champlain College
Have completions for business management and administration changed over time? Increasing completions may mean you'll likely have an easier time finding a school that offers this degree, with the opposite being true as well.
How are students who recently completed a degree in customer service management doing?
Below is the distribution of starting salaries along with accumulated federal and private education loans across schools that offer a degree in the field business administration, management and operations, which includes
customer service management.
Recommended Careers for business management and administration majors
Is this degree preparing you for a career with a salary you want? Are there lots of openings in the near future? The Department of Education suggests these careers as a starting list, and Ididio hopes that if the career you're most interested in doesn't appear here, you will head over to our Career Explorer and learn more about paths to your best career.
Explore schools that offer customer service management degrees and certificates
You can use this table to find schools that offer this program based on location and program level offered. Each entry goes to a school page similar to this one with all our information about that school.
Understanding the columns
The school list includes a few facts about each school that give you an
idea of the educational quality each school might offer:
Student-Faculty Ratio: A small number of students per full-time instructor
suggests individual attention for each student and an up-to-date curriculum.
Satisfaction Rate: A high percentage of returning first-year students
should correlate with satisfaction (schools call this their retention rate).
Repayment Rate: A high repayment rate means most alumni earn enough
to make progress repaying loans within 7 years of leaving.
We also show the total enrollment for the school as measured by
full-time-equivalent (FTE) students enrolled annually.
Offering this program at this level
Only schools within
Only schools in these states
22 schools offer this award at any level in the selected area.
Careers for business management and administration majors
business management and administration is part of a larger collection of programs: General Business Operations and Management. Is there a different program that's close to business management and administration that might be a better match for your interests? You can use this table to see a little about the programs that fall under this umbrella. If you click on any of the table headers, that will sort the table by that column, or click on a row and see Ididio's profile for that program.
Here is an overview of race/origin for all customer service management graduates from this last academic year. We found a higher percentage of international graduates in this program than in 52% of other programs.